Smart Move....How #ArtificialIntelligence Can Transform Your #ContactCenter Operations linkedin.com/pulse/smart-mo… #AI #CCaaS #CX #CRM Tony Moroney Nicolas Babin Harold Sinnott 📲 🇺🇦Evan Kirstel #B2B #TechFluencer ContactCenterWorld Stacey Higginbotham Jim Harris Blair Pleasant Wilko S. Wolters Helen Yu Contact Center Pipeline Thomas Laird
Five9 announced that it has received the Metrigy MetriStar Top Provider award for #ContactCenter as a Service Platform (CCaaS). Read on via Business Wire. livesocial.seismic.com/tNsq9b
AI is revolutionizing customer interactions and shaping the future of business. Our CEO Rob McDougall was recently interviewed by Karen Schwartz from ChannelPro Network Network to discuss the latest trends in AI and #customerservice !
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#contactcenter #AI
We're Happy to announce our Sponsors: Verint
Thank you for your support at Call Center Campus.
Register ➡️ bit.ly/3Un5V3B
#CX #CallCenter #ContactCenter #EX #CustomerService #WFM #QA #Supervisor #Management
Join VoiceSpin in revolutionizing the communication industry. #Revolutionize #contactcenter #callcenter #customerservice #business #telemarketing #technology #marketing Book a Demo! buff.ly/3OZzuWH
With over 15 years experience and numerous awards, Focalized Networks is an expert in Contact Center Solutions. We sort through providers to partner with only the best. Learn how we can help your Contact Center get results: hubs.ly/Q02stzV30 #contactcenter
#Remotework is a reality for many #contactcenter agents, but is it being done right? Susan Terry explores the importance of focusing on the human experience to ensure both agent well-being & exceptional customer service. Read her blog post at bit.ly/3U5iXnn #CX
Want to learn how to use #AI to get a higher #ROI from your #ContactCenter ?
Reach out to @VeraLogics by email at [email protected] to learn more.
Enterprises are seeking strategic partnerships to help successfully navigate the evolving #contactcenter #CX landscape. Upcoming #ISGProviderLens reports will evaluate how providers are meeting demands for new customer experience solutions. dy.si/RbWEgj
At the heart of every customer service team are the agents who make it all happen.
❤️ But how do we keep their spirits up in challenging times? Our latest blog explores the answers.
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#ContactCenter #PreventBurnout
Take Note… By Kevin Terrell Birch.ai
blog.contactcenterpipeline.com/2023/06/take-n…
#artificialintelligence #ai #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter
Cultivating Contact Center, Customer Experience Thinking for Success
An Analyst Perspective from Keith Dawson and Ventana Research
#CustomerInteraction #ContactCenter #CustomerExperience
Proactive Customer Service Consistently Trumps Reactive
callcentrehelper.com/proactive-cust…
#contactcenter #customerservice #callcenter #cx
Enterprises are seeking strategic partnerships to help successfully navigate the evolving #contactcenter #CX landscape. Upcoming #ISGProviderLens reports will evaluate how providers are meeting demands for new customer experience solutions. dy.si/NgJnB
'Five9 is integral to our future, and we look forward to working on that future together.' - Exact Sciences
Exact Sciences needed a #Cloud #ContactCenter solution — fast. See how Five9 came to the rescue. #CustomerSuccess livesocial.seismic.com/trErPP
We're looking forward to seeing you at Comms vNext next week! commsvnext.com
landistechnologies.com/microsoft-team…
#CommsvNext #MicrosoftTeams #Microsoft365 #contactcenter
