I'm hosting Pop-Up Demo of OttoQa. Make sure to attend it today.
linkedin.com/events/pop-upd…

Companies need to stop presenting at conferences and on Linkedin on 'why' we need AI in CX. Its so boring and getting old.

What CX leaders need is more 'how' to start to implement Ai in CX.

So tired of the '28% of customers' were 'more satisfied' with our AI chatbot rollout…

🎉Exciting News from Ottoqa! 🚀

We are thrilled to announce that we have successfully closed a $100,000 pre-seed investment!

This milestone is a significant leap forward in our journey to revolutionize contact center QA.

A huge thank you to our outside investor for believing…

Simply put, we score contact center QA calls. That’s it.

(Oh ya, with Ai)

Ottoqa.com

#callcenter #contactcenter #ai #cx #callcenter geek #autoqa

All we do is score contact center QA Calls. Thats it.
(Oh ya, With AI)

#callcenter #contactcenter #callcenter geek #autoqa #cx #ai

Where is Gavin Newsom

Where is Mayor Karen Bass

As their colleges burn?

#UCLAProtest

After this is all over UCLA may not exist how we know it today with all the lawsuits that are about to happen.

It’s going to be hundreds of millions if not billions.

#UCLAProtest

What is OttoQa? What do we really do?
Simply put, we do one thing and do it really well.

We score contact center cx interactions with Ai, using your existing form, so you don’t have to anymore.

That’s it. We are not an analytics company (although we can give crazy insights…

Was an amazing event. So glad to be involved!!

Where is the President Biden at?

Monster lawsuits are coming. Wow.

The lawsuits that are doing to happen at every Ivy League school are going to be astronomical.

How is this happening in 2024 let alone at all in America. Where are the adults?!

UCLA students set up check point to stop JEWS entering.

🇮🇱👨‍🎓 “You guys wanna prevent Jewish students from entering, fine”

🇵🇸😷“ …Are you a Zionist?”

🇮🇱👨‍🎓“Of course I am. Zionist”

🇵🇸😷“Well yeah, we’re not gonna let Zionists in.”

With OttoQa, on every evaluation you receive:

• The Overall Score
• Full Auto Summarization of the Call (Why are you paying extra for that?)
• Agent and Customer Sentiment Score
• 4 Things the Agent Did Well on the Call
• 4 Things the Agent Could Have Done Better on the…

This is insanity. Where are the adults on these campuses?!?!

𝗘𝘅𝗽𝗼𝘀𝗲𝗱: 𝗧𝗵𝗲 𝗨𝗻𝘃𝗮𝗿𝗻𝗶𝘀𝗵𝗲𝗱 𝗧𝗿𝘂𝘁𝗵 𝗔𝗯𝗼𝘂𝘁 𝗔𝗜 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗶𝗻 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝘀
Advice from a Call Center Geek Podcast Episode 220

This is a MUST listen to any contact center pro feeling the pressure to implement AI in their…

We are about to drop a podcast that everyone thinking about AI for the contact center must listen to.

If you only listen to one ACG podcast, this is the one.

#callcenter #contactcenter #callcenter geek #ai #cx

𝗖𝗵𝗲𝗰𝗸. 𝗧𝗵𝗶𝘀. 𝗢𝘂𝘁!
𝗧𝗵𝗶𝘀 𝗶𝘀 𝗥𝗲𝗮𝗹𝗹𝘆 𝗚𝗮𝗺𝗲 𝗖𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗳𝗼𝗿 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝘀 𝗮𝗻𝗱 𝗖𝗫
We have developed a prompting technique that effectively ends roleplaying calls that an agent has been coached on in your contact center. We are…