It takes months to find a customer...
seconds to lose one.

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#CustomerExperience #CX #CustomerSuccess #CustomerAcquisition #CustomerSatisfaction #CustomerService #CustomerSupport #Business

Wow! Your feedback fuels our drive to excel! 🚀 We're thrilled to hear about your positive experience! 💬

Share your thoughts and experiences with us!

Let's keep raising the bar together! 💪
#customerexperiencechampion 🏆 #customersuccess
#feedbackfriday

#CustomerSuccess v/s #CustomerService - #Infographic highlighting the main differences!

#CX #CSM #CustomerExperience #CustomerLoyalty #CustomerSupport #CustomerFeedback #CustomerRelationship #CustomerExpectation #CustomerSatisfaction #CustomerEngagement #CustomerRetention

'With Five9 IVA, we're seeing a 45% containment rate on all carrier pickup calls,' says Lead Application Analyst at Exact Sciences, Buddy Reeves.

See how Five9 came to the rescue. #CustomerSuccess #IVA #CX livesocial.seismic.com/tw7OAK

And we’re off!!! The joint 2024 HRGUG and #CustomerSuccess meeting is off to a great start in St. Leon Rot #SAP SAP SAP SuccessFactors

We held our first #OrbusInfinity #Scotland Roundtable Event in Glasgow with The Weir Group, Ashurst, SGN, Scottish Water, #NHS Scotland, Rathbones Group Plc, and SQA!

Shared goals, strategies, & a peek at new features!

#CustomerSuccess #DigitalTransformation

How important is establishing a solid customer success strategy for driving growth and retention in your business? #customersuccess #strategy

'Five9 is integral to our future, and we look forward to working on that future together.' - Exact Sciences

Exact Sciences needed a #Cloud #ContactCenter solution — fast. See how Five9 came to the rescue. #CustomerSuccess livesocial.seismic.com/trErPP

🚀 Elevating #SaaS Customer Success in the Digital Age! Discover key strategies that set the stage for exceptional customer experiences. 🌐
🔗 Dive deeper and lead the change! Visit jjkprofessionalservices.com for exclusive resources. #CustomerSuccess #BusinessGrowth

Tip: Incorporate proactive communication, personalized support, and ongoing education to enhance your Customer Success Strategy and drive loyalty and satisfaction. 🌟 #customersuccess #strategy

'With Five9 IVA, we're seeing a 45% containment rate on all carrier pickup calls,' says Lead Application Analyst at Exact Sciences, Buddy Reeves.

See how Five9 came to the rescue. #CustomerSuccess #IVA #CX livesocial.seismic.com/tiYG6V

Tip: Prioritize proactive communication with your customers to ensure their success. Regularly check in with them, gather feedback, and offer support to strengthen relationships and drive positive outcomes. #CustomerSuccess #Strategy

Keyspire Investor Summit successfully transitioned from virtual to hybrid events with the help of vFairs. Learn more about their innovative event strategy here: hubs.li/Q02tkFjl0

#vFairs #EventMarketing #EventTech #CustomerSuccess

Customer Service vs Customer Experience vs Product Experience myfrugalfitness.com/2020/03/custom…

#CX #CustomerService #CustomerSuccess #CustomerExperience #CustomerTrust #Customer360 #CustomerAdvocacy #CustomerSatisfaction #CRM #Product #Brand #ConsumerBehavior

Customer success is not just a department, it's a mindset that should be embedded within every aspect of your business strategy. #CustomerSuccess #Strategy

Sales is a mindset! 💪 Listen to the secrets to building client relationships and crushing those sales goals. bit.ly/3VWLahs

#pageinspiration #sales #sales tips #bizdev #entrepreneurship #customersuccess

🚀 Discover how Mechasys slashed ECOs by 35% and streamlined its New Product Introduction (NPI) processes with OpenBOM. Their journey illustrates a significant leap in efficiency and innovation.

#CustomerSuccess #Innovation

bit.ly/3PDPjlf

My wonderful Conor Pendergrast has gone solo and has set up his own coaching and consultancy service. If you, or know of anyone, who works in customer success ( #CX ) and needs some expert support or advice please give him a shout!

customersuccess.cx

Bringing #CustomerSuccess insights to all departments fosters organization-wide #Value .

Customer success teams sit at the junction of an organization and its clients. That positioning is vital at DISQO, and our company #Mindset ensures everyone's on equal footing.