At Navigant, we combine decades of industry expertise, cutting-edge technology, robust infrastructure, and a highly skilled workforce to deliver exceptional outbound call center services.
🌐 Web: navigant.in
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Proactive Customer Service Consistently Trumps Reactive
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When callers aren’t transferred, 49% of people feel relieved, 37% feel their business is valued, and 34% are more inclined to complete a purchase.
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Voice cloning deep fake technology has become more accessible than ever.
This puts traditional call centers at increased risk of fraud.
Our latest blog offers best practices for effectively mitigating these fraud risks and reducing call handling times.
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I love how if I'm extra quiet I can hear the person monitoring my calls on the line. #callcenter
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Discover the great benefits that makes this region an ideal Nearshore location for your #callcenter operation. 😉
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Choosing a call center data provider? Don't get dialed in the wrong direction! ✅ Know your needs. Find a provider with relevant experience. Ask about data security & reporting. Read reviews & check references.
#datadriven #callcenter #customerservice
#throwback als ich mit 20 im Callcenter/Outbound/Sales gearbeitet hab (ich brauchte das Geld!) und nie irgendwas verkauft hab, aber ein Angerufener nach 40min. Gespräch zu mir sagte: “Das war so nett mit Dir zu plaudern! Magst Du nächste Woche um die gleiche Zeit wieder anrufen?”
An excellent customer experience fosters loyalty and shapes your brand's perception, contributing to its overall reputation and success.
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แนะนำให้ไปประชุมกันให้เรียบร้อยก่อนนะคะ จะได้เข้าใจพร้อมกันทุกฝ่าย ตอนนี้มีข้อมูลแตกเป็น 2 ฝั่งจากการที่มีคนโทรไปถาม CallCenter มีทั้งบอกได้และไม่ได้ แฟนคลับจะได้ไม่สับสนค่ะ KFC Thailand