As with everything else, the objective should be BALANCE. The pendulum should remain as close to equilibrium as possible. These days I see too much displacement to the left or right, literally and figuratively. #balance #equilibrium #middleground

#Diversity is a fact. #Equity is a choice. #Inclusion is an action. #Belonging is an outcome.

Looking for a better and succinct root cause analysis template? Anyone? Jeli.io Rootly Courtney Nash incident.io Mr. T Vanessa Huerta Granda Laura Maguire, PhD Thai Wood Context - More requests coming from partners and customers. Do we need an internal and external RCA template?

This is brilliant. I wish I could have listened to this 10 years ago. Thanks Kelsey Hightower and Ivan Krnic Loved the part about unhinged growth. podcasts.google.com/feed/aHR0cHM6L…

#td Why is it so hard for you to accept customer feedback? Without fail your associates turn customer feedback into a defensive argument about how great TD is and what I as the customer should be doing differently in order to acc. TDs ancient and outdated business practices.

Help please I swear I recently read a great article on the notion of critically evaluating the use of transactions as a business metric. I can't find it and it drives me crazy. Anything you have on that topic would be appreciated.

Oh boy #GoogleCloudNext , your registration approach needs some serious love.

What is happening #GoogleCloudNext . Lots of bad luck ?

#greenops another ops term new to me. Let's see what #GoogleCloudNext has to say about it.

Love this series. The inside scoop into the lives of those that keep our platforms reliable and their stories told nowhere else. And we heard you. Webinars, whitepapers, corporate blogs/podcasts put you to sleep. You want genuine content... So this week we are featuring the