Two Years of Incidents at 6 Different Companies: How a Culture of Resilience Can Help You Accomplish Your Goals bit.ly/4cqxAZA by Vanessa Huerta Granda

In commemoration of 20 years of responding to production incidents at Google, check out this printable incident-management guide: googlesre.page.link/sre-20-im

#sre20 #HappyBirthdaySRE #LifeAtGoogle #GoogleSRE
google.smh.re/3N2E

👉🏼 How a culture of #resilience can help you accomplish your goals?

Vanessa Huerta Granda, Resiliency Manager @Enova, sharing real-life examples from folks who have chosen to invest in improving their incident programs and have seen it pay dividends: rb.gy/g2xej

#QConSF

“People often greatly underestimate me on how much I’ll inconvenience myself to prove a point” — Taylor Swift. Her best quote ever!

i am going to have this commissioned as a painting

Today, my heart breaks for the millionth time for brown youth who saw education as a ticket out of poverty and will feel like this is the end. (3/4)

I've often used this analogy to explain why incident analysis ('reviewing tape') and gamedays or other trainings ('practice games') can be so effective.

And just like that #QConNY is a wrap! I had an amazing time hosting the resilience track (and presenting as well). Thank you to all the amazing speakers who are legit all heroes of mine: Laura Maguire, PhD, Courtney Nash, John Allspaw & Fred H! So incredibly proud of the line-up!

A hallmark of expertise is being aware of the boundaries of said expertise.
Dr. Laura Maguire, PhD always saying the thing that has been living in my brain but actually makes it make sense! #QConNY

Next up on the Resilience track is Fred Hebert in embracing complexity. #QConNY

Resilience is not about hardware or software at all. Hardware or software don’t resolve outages, people do.
John Allspaw @ #QConNY

“It’s people that make resilience and not technology, and you can’t measure that with numbers”

If not MTTR then what?
Well Courtney Nash is here to tell you at #QConNY