A PhD is a degree in problem solving. There is no transferable skill that is more important than that. #PhDVoice PostdocVoice

Ken Catchpole Ken Lownds @HISQIConnect Improvement Hub Healthcare Improvement Scotland NHS England Channel 5 Things behaviour change training doesn’t change: Staffing Shift systems Medical equipment Hospital/ward/theatre/ambulance/etc design Procedure and checklist design and implementation Task design Simulation design Incident investigation & analysis Risk assessment …

LFI Conf Keynote Speakers have been announced! Nora Jones of Jeli.io, David Woods, Charity Majors of Honeycomb.io System Status Updates, Ivan Pupulidy, John Allspaw of AdaptiveCapacityLabs, @lauralifts of Stanza, and @norootcause.surfingcomplexity.com on Bluesky of Netflix. Register Today web.cvent.com/event/e3af0a43…

Proud that my firm, Great Circle Associates Great Circle Associates, Inc., is sponsoring all the recordings at the first Learning From Incidents Conference, next week in Denver! Plan is to share the recordings on YouTube shortly afterwards. You can still join us! tinyurl.com/grtcrcl-lficon… #LFIConf23

Using patterns of pressures, conflicts, and adaptations to reframe problems and study actions. Christine J. #LFIConf23

This takes experience, time, expertise! But our framework for learning is built into our interactions with each other. David Woods Learning from Incidents in Software #LFIConf23

“People will want to read a compelling incident analysis that you write because it’s the story they already told you.” —John Allspaw Learning from Incidents in Software conf

Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions. #LFIConf23

And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!

The talk I gave at #LFIConf23 is now online: youtu.be/6kY2YHKwhZ8

Pattern Finding is hard cognitive work, my keynote and celebration of Richard Cook at 'Learning from Incidents' conference youtube.com/watch?v=6Fl5Kh…

Last week I was able to participate in the inaugural Learning from Incidents Conference in Denver. I gave my first public talk on my thesis research, Handover Communications in Software Operations. #LFIconf23 youtu.be/aFDrOJgC02w

Recordings from last week's incredible Learning From Incidents Conference #LFIconf23 are online at tinyurl.com/lficonf23videos. My firm Great Circle Associates, Inc. is proud to sponsor these recordings; let us help you have better incidents!

All recordings from #LFIconf23 are now posted to YouTube! A big thank you to Great Circle Associates, Inc. for making the recordings possible. youtube.com/playlist?list=…

AI does NOT have expertise. Seriously. Stop it. linkedin.com/feed/update/ur…

Y’all, I cannot express how I am excited for this next Fall of Civilizations episode!!! Paul Cooper is an amazing and thoughtful storyteller of truly fascinating histories. Highly recommend all of his work!!

The 10th Symposium of the Resilient Engineering Association is dedicated to the late great Dr. Richard Cook, MD, whose work forever inspires this community. I’m honored to be part of the Young Talents mentorship program, which Richard founded. #rea2023 Richard I. Cook