Loved giving this presentation. Great questions from the audience afterward too.

Communicating in organizations can feel so obvious to some of the people in them. But have you ever been new in an org and almost felt like you needed a “My Org Duolingo” to figure things out?

It’s…

Today was an eventful (but productive) Monday, and my brain was completely fried by the end of the day.

While I was making dinner, I couldn’t think of the name for what I was cooking (stuffed red peppers), that what verbally came out of my mouth instead were the words “giant…

Learning from incidents is just as important as resolving them 💡

This week on #PageItToTheLimit , Developer Advocate Mandi Walls (Mandi) chats with Nora Jones (@nora_js) about Jeli.io and the evolution of the post-incident review process. Tune in ➡️ bit.ly/3TmZdeA

In the early days of a startup, focus less on broadening your reach and more on deepening your impact. It's better to have 100 users who love your product than 1,000 who merely like it.

I met a new friend on a ski trip a couple weekends ago — none of the friend group I was skiing with worked in tech, so I was surprised when she mentioned she’s a lawyer in Tech M&A. I got excited and immediately told her I was a founder that recently went through an acquisition.…

Great thread by Charity Majors on power symmetry in organizations. I could get “never confuse lack of clarity with empowerment” tattooed on my forehead.

One of the most impt jobs of managers and leaders is to internalize purpose & communicate it clearly. Direction ≠…

When giving feedback on a product proposal, too many people will try to help with smart-sounding questions like “how will you measure success?” or “what are the biggest risks?” or “what are the milestones?” but they tend to overlook the most important question in such situations:…

Something is definitely not adding up here with this Carta drama.

If I had to guess I’d say the sales team at Carta has full access to cap tables to do outbound and drive growth for their liquidity offering and was getting away with breaching trust like this for a while.

This…

The replies to this are so confusing. How is this in the least bit controversial?

The most frustrating responses here keep conflating “have passion” with “burnout is inevitable”

And “have passion” is apparently gatekeeping?

Nothing at all wrong with taking a job just for financial reasons, but people who are passionate about it consistently produce better results. This expands beyond software/hardware, too. I.e. for housework I try to always hire the people that are 'weirdly' into their craft.

When…

Wow. I just watched American Symphony and it was so beautiful. The love, the talent, the hard work.

Psst. Your prospect doesn’t care about your Q1/Q2/Q3/Q4. When I see a sales rep reference quarters and when they need to wrap a deal up in emails to me I’m 🤦🏼‍♀️.

This has less to do with the sales rep and more about the system and incentive structures they find themselves in.

For those who might be taking time off at the end of the year, we might be interested in spending some of that time learning.

Well, do I have gift for you from the speakers at DevOpsDays DC 2023!

We've posted the videos from all the talks. Enjoy!

youtube.com/playlist?list=…

On the ninth day of Incidentmas my true love gave to me advice on how to approach hard topics and avoid spending a learning review dancing around blame. 💃💃💃💃💃💃💃💃💃
hubs.la/Q02dsdrb0

If you’re looking at purchasing a product and don’t get to talk to the people who built it and don’t get to totally “try it out”— it’s a good signal that you’re not being sold something that exists. 💡

On the eighth day of Incidentmas my true love gave to me a primer on how to facilitate a learning review! (in a learning review, just like gift giving, knowing your audience is key, or you’ll end up giving 8 dairy farmers to someone lactose intolerant.)

hubs.la/Q02dsd7n0

Merry Christmas 🎁 Bowser got a gold star at day care yesterday.