Learning from Incidents in Software
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https://web.cvent.com/event/e3af0a43-b5c1-4a1b-b6a2-bbe285a4840e/summary 25-11-2019 21:02:59
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All recordings from #LFIconf23 are now posted to YouTube! A big thank you to Great Circle Associates, Inc. for making the recordings possible. youtube.com/playlist?list=…
Love seeing more real data in the wild showing how MTTR (and severity) aren’t useful incident data. Clint 'SpamapS' Byrum 🇺🇦 Learning from Incidents in Software conf.
And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!
.Jason Koppe joins us to discuss how Indeed was able to evolve their Learning from Incidents practices and team! #lficonf23
Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions.
#LFIConf23
Incident reviews with a broad range of roles and perspectives distribute the learnings from an outage more broadly throughout the org. John Allspaw closing keynote at #LFIConf23 Learning from Incidents in Software
Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23
Stop by the Nobl9 booth today during the afternoon coffee break for a book signing with speaker and author @alex-hidalgo.com on Bluesky !! #LFIConf23
If you're at #LFIConf23 get your own copy signed by @alex-hidalgo.com on Bluesky! 🐕📚 @ the Nobl9 Booth
cc Learning from Incidents in Software s/o O'Reilly Media 📕
The hallway track panel on learning in mega corporations of Jessica DeVita Nikki Vande Garde John Allspaw and (remotely) Niall Murphy moderated by Nick Stenning is packed! A lot of interest in the opportunities and constraints of making change in large co’s #LFIConf23 Learning from Incidents in Software
Internet incident librarian Courtney Nash of verica discussing findings from The VOID - an industry wide analysis of incidents Learning from Incidents in Software #LFiConf23
- Pair refreshing your run books with onboarding
- rely on what your company cares about
- premortems before large events
this and more tips on improving on-call from Bridget Lane at #LFIConf23
Attending #LFIConf23 ? Don't miss diving in with Courtney Nash today to see how the shallow incident data reveal little and examples of incident reports from the #VOID that illustrate the value of substantive, qualitative investigation.
“Why do bad incidents happen to good engineers” - @[email protected] on mastodon
😂 I’m dead
Learning from Incidents in Software #LFIConf23
“You know you did a great incident review if 5 years later, people are still drawing the diagrams you created in it on whiteboards for new hires” — Laura Nolan #LFIConf23