Why we're excited about Jeli.io's launch... adaptivecapacitylabs.com/blog/2020/12/1…

Any of these seem familiar to you? adaptivecapacitylabs.com/blog/2020/12/2…

"A manager who complains that too few action items were produced has revealed [their] real interest: the reduction of an incident to a manageable discrete list of things to be done." AdaptiveCapacityLabs

Excellent piece by Laura Maguire, PhD! infoq.com/articles/serie…

Another excellent article in the InfoQ series by Alex Elman (he/him) - the move towards Resilience Engineering perspectives continues steadily...

Next time someone says there's an incident I'll tell them to stop interpreting the current system behavior as undesirable above the line queue.acm.org/detail.cfm?id=… AdaptiveCapacityLabs

Effectively learning from incidents means representing the *richest understanding*of the event for the *broadest audience* possible.

Digital Ocean with John Allspaw John Allspaw AdaptiveCapacityLabs Last Week in AWS Corey Quinn DigitalOcean softwareengineeringdaily.com/2021/06/10/dig…

“We’re not used to talking about or even have vocabulary for what makes something confusing? What makes something ambiguous? And that is what makes for effective incident analysis.” - John Allspaw Have a listen: buff.ly/3jYO6FI

A huge thank you to our Partners: @Indeed, @NS1, SecurityScorecard, AdaptiveCapacityLabs, @AuxonCorp, and Learning from Incidents in Software. We're thrilled to have them on board!

All your systems will become safety critical - Richard I. Cook AdaptiveCapacityLabs youtu.be/PGLYEDpNu60

I'll never forget our time working with Dr. Richard Cook and John Allspaw at AdaptiveCapacityLabs, turning our worst outage into a powerful learning opportunity. What a loss to our entire software community. adaptivecapacitylabs.com/blog/2022/09/1…

The AdaptiveCapacityLabs training is amazing!! Highly recommend and I know because I’ve had it!

Our pleasure — honored to do so!

"It is not uncommon for high-consequence events to be handled mostly in-camera and for the open, formal incident review to take on the flavor of 'incident theater'." adaptivecapacitylabs.com/blog/2019/06/1… #learningfromincidents #incidentanalysis