Kinsey Grant A decade ago, I’d say, West Elm. But by the time you get your furniture, you’ll be ready to move again.

JC Beck (she/her) west elm Haven't bought anything from there since it took SEVEN MONTHS to deliver a dining table.

Rachel Levine west elm LOL I had this same exact thing happen with a shelf I ordered from them. package was lost for weeks, no tracking update, and randomly showed up at my door one day?

west elm You confirmed my order then YOU cancelled it in error and now are delaying my shipment months when it should have arrived in weeks. On phone with CS for over an hour, got hung up on, and nothing your team is doing to honor my original order - can anyone else help?

NEVER buying anything at west elm EVER again. WORST customer service in and out of the store. Williams Sonoma Pottery Barn or CB2 will GLADLY take my money instead.

west elm ;you have the worst customer service bar none;our orders from December remain delayed and all we get is lies about delivery;you hold one item for weeks waiting for a July delivery; only morons would not split the order and ship the in stock item