Customer Experience Magazine
@thecxmagazine
Customer Experience Magazine is packed full of all the latest news, reviews and cutting edge case studies from the world of customer experience.
ID: 254967851
http://cxm.co.uk 20-02-2011 11:29:04
12,12K Tweet
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Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin
@jasonlk
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Mari Smith
@marismith
Premier Facebook Marketing Expert | Top Social Media Thought Leader | Keynote Speaker | Course Creator | Human Design Enthusiast! | 🇨🇦🏴🇺🇸
Stacy Sherman ~ #DoingCXRight
@stacysherman
Keynote Speaker‣Advisor‣ Author‣Influencer | Elevating Customer & Workforce Experiences That Boost Retention, Revenue & Referrals | Podcast Host🏆Doing CX Right
Jeannie Walters
@jeanniecw
#CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Neil Davey
@neilcdavey
May contain trace elements of football/music.
Geoff Spick
@goffee71
B2B storyteller, CX writer/editor. Loving the remote-work Dorset tinpot life, MotoGP/F1/SBK+feeders, big boats & rock n' roll (and boats that rock!)
Zendesk
@zendesk
Experience the power of exceptional service with #ZendeskAI. | 🔗: zdsk.co/twitter
Nate Brown
@cxaccelerator
Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
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@srgreenhaus
Managing Partner, CrmXchange, portal for CXand Contact Center Information and ecrmevents.com for live virtual events.
Susan Davis Intl.
@susandavisintl
A full-service public affairs and strategic communications agency with a 40-year history of producing award-winning campaigns and extraordinary special events.
Colin Shaw
@colinshaw_cx
Influencer in Customer Experience 👏 Best-selling Author 📕 Podcast Host 🎙 FT award as Leading Consultancy 4 years 🏆 Official LinkedIn 'Top Voice' 📣
Enghouse Interactive
@enghouse_spalat
Transform your #ContactCenter into a growth engine, and focus the customer at the center of your strategy. #Omnichannel #AllinOneSolution.
Jenny Dempsey
@jennysuedempsey
Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Metrigy
@metrigy
Research advisory firm providing real-world metrics & analysis for successful strategies in #CX #Collaboration #EX Newsletter: metrigy.com/newsletters/
NSDesign
@nsdesign
Social Media & Digital Skills Consultancy. Posts by Gary: Author of #ETSBook, trainer, coach, geek & #AI fan. Delivering @BGateway webinars & #SQA Diploma.
MyCustomer
@mycustomer
The world's leading resource for customer experience and service professionals
The Institute of Customer Service
@instituteofcs
The UK's independent professional customer service body. Improving business performance through customer experience. Publish the UKCSI. #ServicewithRespect
MSI Reproductive Choices
@msichoices
We’re one of the world’s leading providers of sexual and reproductive healthcare.
Shep Hyken
@hyken
Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Jonty Pearce
@jontypearce
Founder of Call Centre Helper, the UK's most popular contact centre magazine. @callcentrehelp
Organic
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We believe digital can make life better. We work with brands to create positive digital experiences. #DigitalForGood #CertifiedBCorp
Neil Martin
@martysngc
(Not) tall, dark and handsome(ish) - 2 out of 3 is not bad
Netcall
@netcall
Smarter outcomes, better experiences. Liberty platform’s user-friendly, AI-driven tools let you transform at speed. #CustomerExperience #DigitalTransformation
Mimecast
@mimecast
The Connected Human Risk Management Platform To ask a question, raise a support case or view educational materials, visit the Mimecast Community.
CallMiner, Inc.
@callminer
The global leader in conversation intelligence to improve customer experience (CX), powered by artificial intelligence and machine learning.
Roy Atkinson
@royatkinson
Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus, tech. Follow me to @RoyAtkinson.bsky.social
RingCentral Support
@ringcentralcare
Need assistance with your RingCentral account? We're here to help!
RingCentral
@ringcentral
A leading provider of AI-powered cloud business communications, contact center, video and hybrid event solutions. For support, please visit @ringcentralcare.
Jeremy Watkin
@jtwatkin
Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Five9
@five9
The New CX Starts Here. Transformed by AI, Powered by Five9.
Microsoft
@microsoft
We're on a mission to empower every person and every organization on the planet to achieve more. Support: @MicrosoftHelps
NTT DATA, Inc.
@nttdata_inc
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients transform for long-term success.
Bill Quiseng
@billquiseng
Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx linkedin.com/in/billquiseng fb.com/billquisengdot…
Civica
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Civica is the UK’s largest software company focused on the public sector.
HappyOrNot
@happyornotcom
Turn reactions into profitable actions with our feedback insights solution.
Džo 👽
@ijovana
pugs not drugs
Annette Franz, CCXP
@annettefranz
CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
ICR Evolution
@evolutionicr
Te ayudamos a conectar con tus clientes de una forma ágil, sencilla, eficaz y productiva. Evolution es el software para tu #ContactCenter o #callcenter
Kura - Global CX Outsourcing Solutions
@wearekura
It's about people.
Jamo/JK
@kosekkojak
2-12x growth in Sales, AI Start Up Experience --- Knowledge is good but the ability to grind equally important
Gilo
@ruftytuftygilo
Father of 2, husband of 1, rugby fan, player, coach and ref, Berkshire based.
UK Event Share
@ukeventshare
UK Event Share is a portal for sharing #Events, #Shows, #Festivals & #Exhibitions in the #UK along with associated products - @UKEventShare #ukeventshare
Alon Ghelber
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Tel Aviv-based CMO supporting b2b tech startups in capturing customers’ and VCs attention through marketing based on data-driven storytelling
HungerRush
@hungerrushrms
The POS built to handle speed and complexity. *Boost your sales *Increase repeat orders *Automate your marketing Let’s serve success together 👇🏼
Apple
@apple
Apple.com
Sean B Hawkins
@seanbhawkins
#CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball
Chloe Woolger
@chloewoolger
Commercial Director at Kantar, passionate about all things CX. School Governor at a Surrey primary. All views are my own
Mads Fosselius
@mfosselius
CEO & Co-founder of @DixaApp, the customer friendship platform for customer loving brands. Unify your #CustServ on phone, email, chat & social for a better #CX!
Rob Scott
@robscottnews
🔥Tech Publisher - Creating news worthy of your time. @UCTodayNews @CXTodayNews @XRToday @AITodayX 🌍 Today Digital Founder and CEO
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@earlybiz
#EarlyBiz is a Morning Business Chat Twitter Networking Hour🔊Use our Hashtag EVERYDAY 7 - 8AM for Promo #Hour #Chat #Networking
Ben Motteram 🇦🇺
@cxpert
I work with leaders to transform organisations into ones that are loved by employees and customers.
Chattermill 🇺🇦
@chattermillai
The home of Unified Customer Intelligence. REGISTER NOW: chattermill.com/customer-intel…
CX Today
@cxtodaynews
Leading authority 🎙️ for #CX Tech News #CustomerExperience #ContactCenter #CCTR #CCaaS #CRM #ChatGPT #AI #GenAI #CXNews 📩 Sign-up for Free 👇
Naeem Arif ~ CCXP, MBA, SAP
@naeemarif_
The #CustomerFirst Enabler 🌟 #NACBBF #SAP #Retail #Hospitality #CX #Speaker #Author #NED 🏆 #MWIT @MidsRetailForum #President @Sutton_Chamber
Namrata S. Kumar
@namrata_skumar
Ambassador of #BeautifulBHARAT to Latvia. Born to be TRUE and make Difference - #AmbIndLat. Views:Very own; RTs ≠ endorsements.
Gregor Zebic
@gregorzebicx
Innovator & Entrepreneur passionate about AI & eCommerce. Empowering #SMEs and pushing for unbiased AI @ SWISS.AI 🚀"
Gladly
@gladly
Reinventing customer service to put people at the ❤️ of it.
CX Forums
@cxforums
CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
CX Scoop
@cx_scoop
Get the latest scoop on B2B news and trends in #customerexperience. Stay ahead in tech with insights on #ContactCenter, #CRM, #AI, #Automation and more! 💡
Odigo
@odigo
We are a global #CCaaS solution provider for private and public organisations #cx #ai #chatbot #voicebot #cloud #operator #integrator #consulting #SaaSPlayer
LTVplus
@ltvplus
We provide the agents and consulting you need to delight your customers and scale your online business 🦄 #CX #Shopify #Magento #WooCommerce #CustomerSupport
Schwa
@schwauk
We’re a team of writers and behavioural scientists helping businesses communicate more powerfully and persuasively. A member of @DefinitionGroup.
Contentstack
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Empowering marketers and developers to create composable digital experiences at the speed of their imagination. #ContentstackEDGE