Steph Geissinger (@stephgeissinger) 's Twitter Profile
Steph Geissinger

@stephgeissinger

Passionate about transforming the healthcare consumer experience with @LoyalHealth

ID: 4787664034

linkhttp://loyalhealth.com calendar_today12-01-2016 20:49:30

99 Tweet

112 Followers

121 Following

Loyal (@loyalhealth) 's Twitter Profile Photo

Great to see Orlando Health experiencing #chatbot success in such a short time, on a small number of pages, and w/o any marketing. Brian Gresh @DanielRuyter #hmps19 #hcmktg bit.ly/2Dbgxfl

Great to see <a href="/orlandohealth/">Orlando Health</a> experiencing #chatbot success in such a short time, on a small number of pages, and w/o any marketing. <a href="/bmgresh/">Brian Gresh</a> @DanielRuyter #hmps19 #hcmktg

bit.ly/2Dbgxfl
Loyal (@loyalhealth) 's Twitter Profile Photo

Great article from Becker's Hospital Review about how our partners at Fairview Health are using technology to complement the patient experience! bit.ly/2W775je #patientexperience #smartHIT

Great article from <a href="/BeckersHR/">Becker's Hospital Review</a> about how our partners at <a href="/FairviewHealth/">Fairview Health</a> are using technology to complement the patient experience! 

bit.ly/2W775je

#patientexperience #smartHIT
Loyal (@loyalhealth) 's Twitter Profile Photo

"In an age where data is power, it’s important to ensure that you maintain power over your data." Brian Gresh shares his thoughts on the importance of data ownership and choosing the right partner. Check out the full article here - bit.ly/2WmBf7a #hcmktg #datastrategy

"In an age where data is power, it’s important to ensure that you maintain power over your data." <a href="/bmgresh/">Brian Gresh</a> shares his thoughts on the importance of data ownership and choosing the right partner. 

Check out the full article here - bit.ly/2WmBf7a

#hcmktg #datastrategy
Loyal (@loyalhealth) 's Twitter Profile Photo

We're excited to attend Healthcare Call Center Times Conference this week in the city we call home! Stop by booth 10 for a demo and see what our chatbot solution can do for your call center! bit.ly/2GGpezU

We're excited to attend Healthcare Call Center Times Conference this week in the city we call home! 

Stop by booth 10 for a demo and see what our chatbot solution can do for your call center! bit.ly/2GGpezU
Loyal (@loyalhealth) 's Twitter Profile Photo

With nearly 600 locations and servicing over 2 million patients across Georgia, Piedmont turned to an AI-powered #chatbot to help reduce contact center customer wait times by 85%. Read the full story here - bit.ly/2TiMlDY #hcmktg

With nearly 600 locations and servicing over 2 million patients across Georgia, <a href="/PiedmontHealth/">Piedmont</a> turned to an AI-powered #chatbot to help reduce contact center customer wait times by 85%. 

Read the full story here - bit.ly/2TiMlDY

#hcmktg
Loyal (@loyalhealth) 's Twitter Profile Photo

Do you check Yelp reviews before visiting a restaurant? What about doctor reviews before scheduling an appointment? Digital consumers want transparency and that means it's time to embrace doctor ratings. Learn more here: bit.ly/2ThpWqH

Do you check Yelp reviews before visiting a restaurant? What about doctor reviews before scheduling an appointment? 

Digital consumers want transparency and that means it's time to embrace doctor ratings. 

Learn more here: bit.ly/2ThpWqH
Loyal (@loyalhealth) 's Twitter Profile Photo

We're excited to be featured in Healthcare CallCenter Times for our partnership with Piedmont in reducing billing call center hold times with Guide's live chat + #chatbot capabilities. Check out the full article here: bit.ly/2S56Dlj

We're excited to be featured in Healthcare CallCenter Times for our partnership with <a href="/PiedmontHealth/">Piedmont</a> in reducing billing call center hold times with Guide's live chat + #chatbot capabilities. 

Check out the full article here: bit.ly/2S56Dlj
Loyal (@loyalhealth) 's Twitter Profile Photo

It's official! Loyal is now listed and available in the Epic App Orchard to enable direct scheduling through our hybrid live and AI-driven chat solution, Guide. bit.ly/2XWuOHR

It's official!  Loyal is now listed and available in the Epic App Orchard to enable direct scheduling through our hybrid live and AI-driven chat solution, Guide. bit.ly/2XWuOHR
Loyal (@loyalhealth) 's Twitter Profile Photo

"As time goes on, we have providers engaged and excited about patient reviews in a way we never saw before." See how OHSU News's focus on transparency & publishing patient review surveys led to a 73% increase in organic search results. bit.ly/2Yg0ipo #hcmktg

"As time goes on, we have providers engaged and excited about patient reviews in a way we never saw before."

See how <a href="/OHSUNews/">OHSU News</a>'s focus on transparency &amp; publishing patient review surveys led to a 73% increase in organic search results.

bit.ly/2Yg0ipo

#hcmktg
Loyal (@loyalhealth) 's Twitter Profile Photo

We're thrilled to announce our partnership with DaytonChildrens! They'll be implementing our chatbot solution, Guide, to help consumers find answers quickly and reduce call volume from the scheduling call center. Read the full release here: bit.ly/2YABxHW #hcmktg

We're thrilled to announce our partnership with <a href="/DaytonChildrens/">DaytonChildrens</a>! They'll be implementing our chatbot solution, Guide, to help consumers find answers quickly and reduce call volume from the scheduling call center.

Read the full release here: bit.ly/2YABxHW

#hcmktg
Greystone (@greystone) 's Twitter Profile Photo

Hear how IU Health’s digital experience strategies evolved to focus less on episodic satisfaction scores & more on amplifying voice of the customer. Nov. 4, 4:30pm bit.ly/2RuSwWe Jeremy Rogers Brian Gresh Loyal #HCIC19 #hcmktg

Hear how <a href="/IU_Health/">IU Health</a>’s digital experience strategies evolved to focus less on episodic satisfaction scores &amp; more on amplifying voice of the customer. Nov. 4, 4:30pm bit.ly/2RuSwWe <a href="/jeremymrogers/">Jeremy Rogers</a> <a href="/bmgresh/">Brian Gresh</a> <a href="/loyalhealth/">Loyal</a> #HCIC19 #hcmktg
Loyal (@loyalhealth) 's Twitter Profile Photo

We analyzed 1,000 conversations to understand how healthcare consumers communicate and interact with chatbots. Want to see what we learned? Download the white paper: bit.ly/2z7EUYJ #chatbots #hcmktg #patientaccess

We analyzed 1,000 conversations to understand how healthcare consumers communicate and interact with chatbots. Want to see what we learned? 

Download the white paper: bit.ly/2z7EUYJ

#chatbots #hcmktg #patientaccess
Loyal (@loyalhealth) 's Twitter Profile Photo

Meet Souvik Bagchi, a Northwestern Grad Student and our recent machine learning intern! We're shining a light on Souvik's work this summer w/ Loyal, his favorite thing about living in Atlanta, and his plans after graduation. Read the full interview: bit.ly/2mfRj9I

Meet Souvik Bagchi, a <a href="/NorthwesternU/">Northwestern</a> Grad Student and our recent machine learning intern! We're shining a light on Souvik's work this summer w/ Loyal, his favorite thing about living in Atlanta, and his plans after graduation. 

Read the full interview: bit.ly/2mfRj9I
Loyal (@loyalhealth) 's Twitter Profile Photo

Why is context so important to creating a seamless chatbot experience? Find out here: bit.ly/2lmV4tQ #chatbots #hcmktg #PatientExperience

Why is context so important to creating a seamless chatbot experience? Find out here: bit.ly/2lmV4tQ

#chatbots #hcmktg #PatientExperience
Loyal (@loyalhealth) 's Twitter Profile Photo

We're proud to spend our #serviceday with MedShare, a humanitarian aid organization delivering medical supplies to those in need around the world. Together, we packed 213 boxes, 1,968 lbs of medical supplies, & impacted 1,639 patients. #volunteering

We're proud to spend our #serviceday with <a href="/medshare/">MedShare</a>, a humanitarian aid organization delivering medical supplies to those in need around the world. Together, we packed 213 boxes, 1,968 lbs of medical supplies, &amp; impacted 1,639 patients. 

#volunteering
Loyal (@loyalhealth) 's Twitter Profile Photo

We're excited to announce our partnership with LakeRegionHealthcare! They'll be implementing our Empower solution to publish consumer feedback and reviews. Check out the full release here: bit.ly/36cW71o #patientaccess #PatientExperience

We're excited to announce our partnership with <a href="/LRH_Health/">LakeRegionHealthcare</a>! They'll be implementing our Empower solution to publish consumer feedback and reviews. Check out the full release here: bit.ly/36cW71o

#patientaccess #PatientExperience
Loyal (@loyalhealth) 's Twitter Profile Photo

We're excited to work with innovative partners like Ochsner Health and provide patients with the best digital healthcare experience possible using Loyal's Guide AI chatbot solution! businesswire.com/news/home/2020…

We're excited to work with innovative partners like <a href="/OchsnerHealth/">Ochsner Health</a> and provide patients with the best digital healthcare experience possible using Loyal's Guide AI chatbot solution! businesswire.com/news/home/2020…
Loyal (@loyalhealth) 's Twitter Profile Photo

Our innovative new platform and expanded partnership with LifePoint Health will set a higher standard for individualized patient experiences. Read more from today’s press release here: loyalhealth.com/loyal-introduc…