According to a Customer Contact Week's market study, nearly 60% of all #CustomerSupport agents claim that the #systems they use aren't integrated properly. Would you agree? #CustomerSupport #CustomerExperience #CustomerContactWeek #innovation #AI

#selfservice #CRM #innovation #CustomerSupport x.com/CustContactWee…

Gluru has been nominated for 'Best Investment in AI Tech' by UK Business Angels Association. Looking forward to the International Business Festival in Liverpool on 19th of June! #innovation #artificialintelligence #AI #selfservice #customersupport #internationalbusinessfestival

#HelloJune! Quick recap of the previous #ProKnowledgeBase tips before the new one arrives. Want to know how to create an excellent #KnowledgeBase that effectively improves your #CustomerExperience? Let us know [email protected]

#TuesdayThoughts #selfservice #AI #CustomerExperience #CustomerSupport x.com/Hyken/status/1…

Gluru offers user friendly #selfservice and #knowledgemanagement, to always keep your #customers satisfied. Find out more at [email protected] #WednesdayWisdom #CustomerExperience #AI #innovation #CustomerSupport Customer Contact Week

#ThrowbackThursday to the CIOReview & our ‘20 Most Promising #CEM Solution Providers 2018’ nomination. Read how Gluru provides excellent #customersupport through #AI-powered #selfservice solutions on page 19 buff.ly/2GbinNm

Gartner’s Olive Huang shares 10 habits of organizations exercising #customer centricity gtnr.it/2y8MyEw #GartnerCX #CX

Is the #CustomerSupport influenced by #ArtificialIntelligence? How well are existing #CRM tools living up to expectations? Simply fill out our brief questionnaire below. It shouldn’t take you longer than 10 minutes, promise! buff.ly/2ydWDQn Gartner

Curious how #ArtificialIntelligence is able to positively impact your #business and your #CustomerSupport agents? Read more buff.ly/2I135yN @IBMIBV #CustomerExperience #AI #innovation

Today is the day! UK Business Angels #AI #ArtificialIntelligence #CustomerSupport #selfservice x.com/Gluru_/status/…

Recently, Gluru has been nominated for the ‘Best Investment in #AI Tech’ award by UK Business Angels. Today's the big day! Join us tonight in Liverpool for the #UKBAAGlobalSummit and the amazing Awards Gala. Fingers crossed! 🎉 x.com/Gluru_/status/…

Having been shortlisted for ‘#CRM Provider of the Year’ & ‘#NextGen #Innovation of the Year’, we’re looking forward to seeing you all at the #CCWAwards Gala tonight! #CCWVegas18 Customer Contact Week 🎉

Our CCW Excellence Awards Gala starts in 15 minutes. We’re super excited to reveal this year’s winners…stay tuned! #CCWVegas18 #CCWAwards

#ThursdayThoughts: a sense of pride and excitement 🎉 after having been nominated for ‘#CRM Provider of the Year’ and ‘#NextGen #Innovation of the Year’ at the #CCWVegas18 Gala! We received an honorable mention for both!

"When customers want you, they expect to be able to get to you right away, on their terms" #CX #CustomerExperience #CustomerSupport #CustomerService #innovation #technology #customers x.com/Hyken/status/1…

What do your #customers complain about the most? CXM World says it could be the long waiting times when contacting #CustomerSupport or having to repeat the same information to #CustomerService agents over and over again. #WednesdayWisdom #CustomerExperience #CX Shep Hyken

Happy 4th of July from everyone at Gluru!

Thank you Han 🏳️‍🌈 for sharing your insights...now we have our #Ai panel discussion where we have Dmitry Isupov, @Gluru_, Humley, @sentmachtech, Hello Customer all speaking #DLFJuly

Hello London! Today at the DLF event we're sharing insights about #AI transforming #CustomerExperience