Ian Jacobs (he/him) (@iangjacobs) Twitter Following • TwiCopy

Dan Miller

@dnm54

Analyst/Thought Leader: Conversational Commerce, Intelligent Assistance & Chatbots; self-service, trust, convenience & security about.me/DanMillerOpus

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Rowan Trollope

@rowantrollope

CEO Redis - Building AI infrastructure 🇨🇦🇺🇸

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Abi Jones

@jonesabi

Rhymes w/stabby 🔪 • UX Manager, Health AI, Google • AI skeptic • 🚴‍♀️• latinx • She/her • My views, not Goog's, obvs • Moving to [email protected]

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Omar Tawakol

@otawakol

CEO Rembrand, CEO Voicea (acquired by Cisco), CEO BlueKai (acquired by Oracle)

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Paul Sweeney

@paulsweeney

Co-founder and Chief Strategy Officer at Webio. Co-founder of ConverCon, #Bots #chatbots #AI #ML #LLM webio.com

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Forrester

@forrester

Forrester helps business and technology leaders use customer obsession to accelerate growth. With us, you can be bold at work.

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Joshua March

@joshuamarch

President of @pact_labs, developer of the PACT protocol. Previously cofounder & CEO of a16z-backed SCiFi Foods, and Conversocial (acquired by Verint).

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MaribelLópez #tech #industryanalyst Lopez Research

@maribellopez

#Speaker, #author, #podcast host #edgecomputing #mobile #AI #IIOT #edge #futureofwork #cloud #CCaaS contributor to @Forbes.com

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Sarah Dawson

@sarahwyoming

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Nate Brown

@cxaccelerator

Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻‍♂️

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Blair Pleasant

@blairplez

unified communications & collaboration and contact center industry analyst & consultant, Beatles freak, mom, wine lover. Mastodon: @[email protected]

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Blake Morgan

@blakemichellem

Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM

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Steph @[email protected]

@sliuf

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Anand Chandrasekaran

@anandc

Building Crescendo AI and Celesta Capital | Formerly @GeneralCatalyst, @Five9, @Meta, @Snapdeal etc | 1% better everyday

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Sheila McGee-Smith

@mcgeesmith

Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.

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Charlie Isaacs

@charlieisaacs

VP, CTO for Customer Connection at @salesforce - I help Connect Customers and their Products. #Ally #IoT #Diversity #STEAM #Inclusion #Grateful HAM AD6IK He/Him

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Dave Michels

@davemichels

Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.

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Rob Tarkoff

@rtarkoff

EVP Oracle CX and Oracle Data Cloud. Grateful for my incredible wife and our three beautiful children (who are adults now!)

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Irwin Lazar

@imlazar

President/Principal Analyst @metrigy, data-driven insights into #collaboration, #ucoms, #hybridwork, #WFH since 2006, CISSP, imlazar on Threads and Bluesky

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Alaa Saayed

@alaasaayed

ICT Program Director at Frost & Sullivan`s Digital Content unit covering #contentmgmt, #Streaming, #GenAI, #Adtech #Martech, #Immersivetech, & more. Also Chef.

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Elka Popova

@epopova

Industry analyst focusing on Unified Communications. My passion is UCaaS/cloud communications.

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Lance Walter

@lancewalter

Marketer, Engineer, Dad. Analytics, AI, cloud, and open source fanboy. Tweets are my own.

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Wendy Shlensky

@wls26

Analyst Relations Maven. Yogini. Connector. Searching for inspiration and to inspire. Co-Host anchor.fm/thebendyshow rally.io: @wls26

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Brian

@brianmanusama

Chief Strategy Officer at CM.com. Views and opinions here are my own

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David Hajek

@hajekd

Private Investor | Founder @ Daktela | Ex-IBM, Ex-Systinet, Ex-HP

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Ryan Hart

@rhartcx

#CXO cross pollinating #CX #EX strategy & design best practices by studying + traveling the world over. (he/him)

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Janet Hook

@hookjan

Former national political reporter @LATimes, @WSJ. @washpressclub Lifetime Achievement Award 2024. Former @HarvardIOP fellow. Arsenal fan. Lover of Maine.

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Genesys

@genesys

Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

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Julie Pace

@juliepace

Executive Editor, The Associated Press.

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Cameron Weeks

@cameronweeks

Proving #Product beats everything

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Trip Gabriel

@tripgabriel

Reporter at @nytimes. I used to cover elections. Now I only write about you if you're dead (and don't mind that you don't return calls).

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Laura Mackey

@laurasmackey

Global head of Analysts & Influencer Relations at @Five9. Former #HPE. Proud wife, mom and Texan. Huge college football fan. #GigEm Tweets are mine.

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Keith Pearce

@pistolprce

Family man, @UFlorida fan. Marketing is my jam. Views are mine.

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Foundever®

@foundeverglobal

Foundever® is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.

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Mohamed El-Geish

@elgeish

CTO & Co-Founder @monta_ai | elgeish.com | computingwithdata.com

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Jeff Toister

@toister

The Service Culture Guide | I help leaders build customer-focused cultures.

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Jeremy Watkin

@jtwatkin

Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr

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Nicole Sim

@nicolewsim

Product Marketing @NotionHQ. @Cornell alum. Ex-@Grammarly. Ex-@Medallia. Ex-RitzCarlton.

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rob sheffield

@robsheff

Writer for Rolling Stone. My new book is Heartbreak Is The National Anthem: How Taylor Swift Reinvented Pop Music, out 11/12. Preorder link below. Long live.

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Elcenora Martinez

@elcenora

SVP, Product Marketing, Cloud, Digital & AI @ Genesys. CX Enthusiast & AI Nerd. Tweets are my own.

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Mark Joseph Stern

@mjs_dc

Senior writer @Slate. Courts and the law. Three birds, one dog, one baby. BlueSky: mjsdc

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Jessie Liu

@jessieliu_

The invisible 🐦

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j

@jdmaccoby

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Gott's Roadside

@gottsroadside

Serving American roadside classics with a modern twist since 1999. Burgers, tacos, shakes, fries, wine + beer using locally sourced ingredients.

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Laura Naparstek

@lauranaparstek

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Webex CPaaS Solutions (formerly imimobile)

@webex_cpaas

Making every interaction matter more: creating richer connections between businesses & their customers.

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Holger Müller #EnterpriseAcceleration

@holgermu

Travelling the globe as @ConstellationR Principal Analyst on Enterprise SW trends w focus on #NextGenApps and #FutureOfWork - cycling, soccer & volleyball geek

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Julie Davis

@juliehdavis

Congressional Editor at The New York Times. Co-author of BORDER WARS: Inside Trump's Assault on Immigration. [email protected]

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Don Winslow

@donwinslow

#1 bestselling author Author of 3 New York Times Critics Choice Best Books of the Year #WinslowDigitalArmy Find great books by following: @WinslowBookClub

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Natasha Bertrand

@natashabertrand

@CNN correspondent covering the Pentagon and national security. [email protected]. Signal: Natashabertrand.12

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Pete Hess

@hess_peter

CEO at Khoros. Skier, golfer, proud dad, husband, love cars, mountain biking and history.

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David Maldow

@letsdovideo

Founder and Lead Guitar: Let's Do Video. Writer, Analyst, Attorney (not practicing).

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Dave Dyson

@dave_dyson

Zendesk alum, CX enthusiast. High nerd quotient. Opinions are mine. He/him/his.

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mini

@minieventova

something special for you 🫦 onlyfans.com/lilula

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Nikki Heyder

@nheyder

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Will McAvoy

@willmcavoyacn

Ombudsman for the Internet on a #MissionToCivilize. Not affiliated with @HBO or The #Newsroom. I mute notifications from nonfollowers.

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merchants

@ccmerchbpo

Merchants is a leading customer management partner specialising in (BPO). We focus on using the right technology to create the right experiences for our people.

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Josh Zelonis

@josh_zelonis

recovering analyst, inactive on this platform

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Ticketmaster Fan Support

@tmfansupport

US & Canada Ticketmaster Fan Support, 9am-11pm est. @TicketmasterCS UK @ServicioTM Mexico @TMIrelandHelp Ireland @Ticketmaster_AU Australia

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Olive Huang

@olive_huanghai

VP Market Strategy, Salesforce, former Gartner analyst

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Brands Saying Bae

@brandssayingbae

It's cool when a corporation tweets like a teenager. It makes me want to buy the corporation's products.

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Kris Fitzgerald

@kfitzcto

@NTTDATAServices #CTO, #innovation leader focused on #intelligentautomation #robots Forbes Technology Council member bit.ly/2yfFmUG Tweets are my own.

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Carolina Rudinschi, PhD

@crudinschi

Co-founder of @IIoT_World, the first digital media outlet focused on #IIoT. My focus is on #smartcities, #mobility #digitaltransformation in manufacturing.

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Simon Harrison

@simonharrisonme

Founder, CEO and Executive Partner of @actionaryltd. Helping the most successful leaders in the world.

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no context memes

@weirddalle

making memes at @memelordtech | @weirddalleslop | use AI to create your own memes here 👇 try for free

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Karen Hao

@_karenhao

ai reporter & author. national magazine award winner. words in @theatlantic. formerly @wsj @techreview. pre-order my book EMPIRE OF AI (May 20): empireofai.com.

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