#Juneteenth is a celebration of freedom. I celebrated & learned at the 17th annual Gary Simon educational event hosted by Gary Simon @CAStateLibrar. They honored Larry Lee publisher of the Sacramento OBSERVER #sacramentoproud

Shep Shep Hyken was opening keynote Customer Contact Week his 6 principles on the #ConvenienceRevolution is spot on. #customers will pay for and do more business if we make it convenient #ccwvegas19

Tony Hsieh CEO of Zappos.com. A great #brand is a story that never stops unfolding" - he emphasized that when communities grow #innovation grows but often when businesses grow it declines. #CCWVegas19

Happy #4thofJuly I went to my father's gravesite, seeing all those who served at such a young age to ensure our #freedom. It's humbling compare to what I was doing at that age. So grateful to them & our country. Lets keep fighting for #Justice #Liberty #prosperity & #independence

E-40 - Choices (Yup) youtu.be/bRChz-OYi9o via YouTube text is uses sfrd #&!)3884/ une ch#@rx 🖼🖼

Had a great conversation CalBCC Economic Forum with Thaxter Arterberry Thaxter Arterberry the host of #KDEE975 Money Talks. He shared such a common sense approach to money & wealth creation. Poor is not the numbers it's the mindset

Mayor Michael Tubbs did fireside with California Hispanic Chambers of Commerce President Julian Julian Canete. Talent & intellect is universal but opportunity & resources are not. In #Stockton we look to unlock opportunity, build bridges & invest in people #chcc40

One of the reasons I love conferences is not just the #learning but meeting great people. I had an inspiring breakfast with Luis Vivas vivasbanners of #VivasBanners California Hispanic Chambers of Commerce #CHCC40 & then went to his session. He represents the best of US - #Entrepreneurship & #America

Mark Madrid @madridinspire head of the #Stanford #LBAN project taught a class on scaling your business. See his keys in the pic but he also shared some basic traits: registered biz, networked, office space, certified, exports & uses technology #CHCC40

AT&T's Christina Cheng Christina Cheng leads insightful panel Channel Partners #CPEvolution on #5G. It will be a catalyst for industry #Growth & #transformation Dont wait - understand, plan and then execute #ATTPartner4Growth

Great panel today at #CBCFALC19 on all facets of building sustainable communities Thanks to Sac Black Chamber and power pack panel. Daniel Hahn, Stephanie (SRB) Wm. Jahmal Miller, MHA Sacramento OBSERVER JAMILIA LAND Mr.Clark

Insights from Michael Eric Dyson are always a highlight of my CBCF Inc. #CBCFALC experience. I also enjoyed designer Cedric Brown's DesignerCedricBrown 4 steps for success: Belief, Be your own salesperson, Persistence & plant seeds (give back)

Danitra Bell owner of 5 #Baltimore Baltimore McDonald's franchises was an inspiration to me for the goal of #intergenerationalwealth, but she also talked about how we glamorize hardships. To me she's right, so let's celebrate what we say we want for our own families. #CBCFALC19

Thank you to @PeggyWallace from Golden Seeds an investment fund focused on #womenentrepreneurs for participating in #CBCFALC19 She said that although we focus on women we have always been #inclusive because its #Diversity that helps you outperform

Great insight on #leadgeneration PACE #SUMMITDC19. If you buy leads In the #CX journey, you have an obligation to know how & where those leads came from Know & document your supply chain

#Sacramento said goodbye to Dr. William Lee founder of the Sacramento OBSERVER & a true giant in our community & country. My condolences to the Lee family. He was instrumental in establishing the @gsul1968 & our current President Cassandra Jennings honored him at the community memorial

First learning of the day @NCCCA_ fall event. Many of us in the #contactcenter biz present info horizontally yet many of our agents grew up on mobile devices so they prefer info vertically #norcalcctr

Kasey Newman of Calabrio shared that many employees in a #ContactCenter want a job not a career but they want to work in a #HighTech environment that emphasizes the human element #norcalcctr @NCCCA_

Proud of one of the best #service & #sales professionals I know, Judy Covington who was installed as the 2020 President of My Realtor Tweets Her theme Serve clients AND community. Congratulations

Beautiful day mlk365 march in #Sacramento. A day of #community #Collaboration & #service. Here with friends Sacramento OBSERVER publisher Larry Lee & #ucdavis Gary S. May & my 💜 #MLK2020