Where can I buy an #ElectricVehicle in Kenya? #electriccars

[NEWS]: Genesys was named a Major Player in the 2021 IDC MarketScape Report for Conversational AI Platforms. Read more on why #GenesysDX was recognized as a conversational #AI platform with strong low-code for digital channels to improve the customer service experience.

What is the potential for #AI implementation in your business strategy? Our latest infographic, supported by Genesys, breaks down the leaps in value experienced by businesses who are embedding AI into their customer journey. Learn more

NEWS: Genesys announces a $580 million round of funding intended to accelerate the company’s leadership in the Experience as a Service market globally. Read more: gsys.cx/332E29T

Organizations putting #AI at the heart of their #CX strategies are gaining a competitive advantage. Genesys' Claire Beatty shares five factors that differentiate AI leaders from laggards: buff.ly/3qJPKhU

8 Trends 8 Industry experts from Google, Accenture, Qualtrics XM Institute, Omdia, Don Peppers , Valuegraphics and Genesys Join us live at 2pm ET!

I love this: In Kenya alone there are at least 50 startups working on two- or three-wheeled EVs, according to the UN Environment Program. qz.com/africa/2114651…

Check out my latest article: Time to Personalize the Entire Customer Experience linkedin.com/pulse/time-per… via LinkedIn

Happy Saturday, everyone! Let's Do It World Conference is kicking off another full day of amazing speakers from across the globe. Join our discussions with these amazing speakers and be a part of the change to create a waste-free world. Join here 👇🏾 clean-conference.org

Despite the difficult global circumstances, the Let’s Do It World network through its members and partners in 191 countries still made a huge impact in 2021. Read more in our 2021 Annual Report here drive.google.com/file/d/1di53eE… #LetsDoItWorldConference #WorldCleanUpDay

8 Trends driving customer and employee experience - read @genesys CMO Joyce Kim on how they will reshape experience in 2022 and beyond thecustomer.net/8-trends-drivi…

Africa’s female gig workers are battling beliefs about what real work is nytv.to/oLlZA

Count me in. No excuses for wasting food, especially in Kenya after 3 years of drought. Anything unused in my fridge will find a new home. #Genesys #XECountUsIn #AUXE

CX innovators are rethinking metrics and measurement to build lasting customer loyalty and trust. Harvard Business Review Analytic Services surveyed business executives worldwide to uncover how leading organizations use data and insights to measure the customer experience from end-to-end.

Companies are struggling to meet ever-changing customer expectations & the increasing complexity of technology & of doing business. This week we have the opportunity of having Claire Beatty, Genesys & Ginger Conlon, Genesys, for Fireside Chat 95. bit.ly/3wHgvb9

As customer expectations increase, companies need to realign metrics to the experiences that consumers value. And agents need the tools to provide relevant and personalized interactions. Join Claire Beatty and Ginger Conlon today for Fireside Chat 95: bit.ly/3wHgvb9.

Do not miss #Xperience22! Alicia Keys joins #Genesys to discuss the power of empathy in music, business and activism. Register today for free and get a virtual front-row seat to this special performance! sprou.tt/1bQWaBBMVLf

#GigCX is exploding as businesses realise that customers can be their best brand advocates and employees learn.limitlesstech.com/gig-customer-s…

Join us live in the CX Green Room with Dr. Natalie Petouhoff at Ginger Conlon - June 14 at 12pm ET. We're talking empathy - actionable, measurable and delivering business results.

Join us July 12 in the #CXGreenroom to hear #Genesys experts Claire Beatty Ginger Conlon with @LimitlessGigCX VP of Marketing Darryl Addington discuss how gig work has emerged as a flexible employment model for individuals and businesses, and the pros and cons it brings to #CX.