The right partner makes ✨ all the difference ✨ in delivering the right experience at the right time. Join us at #Xperience24 and leave with the tools to accelerate the future of your #CX .

There’s still time! Reserve your spot now 👇 #DrivenByExperiences

This weekend, we’re cheering on innovation and performance in Miami🌴

Scuderia Ferrari HP is revving up for the #MiamiGP on Sunday and we’re jumping in anticipation 👏
#DrivenByExperiences

By switching to #GenesysCloud , PureGym has transformed its operating model to a completely digital contact center providing customers with great service.

Satisfaction scores trending upwards led to no longer having the expense of recruiting temps & managing incoming calls.

☁️ Ready to elevate your #ContactCenter to the cloud and start your digital transformation?

Melissa Swartz
shares tips on how to avoid the pitfalls of migration to maximize benefits and minimize discomfort 👇 #GenesysCloud #CCaaS

From the best use cases for generative #AI in customer service to unlocking the full potential of your employees - there is a breakout session for everyone at #Xperience24 ! 💥

Explore the agenda & plan ahead ↓

Proactive communication from #CX agents on WhatsApp? Yup, you heard that right. Agents are using this to send:
✨ Order confirmations
✔️ Status checks
📆 Appointment details
➕ And more!

Learn more about the benefits and how to get set up on #GenesysCloud 👇

Discover how Swisscom's move to #GenesysCloud has:

📈Improved customer satisfaction
💪🏼Empowered its agents to be more efficient & effective
🌎Supported its sustainability goal towards being climate-neutral across the entire value chain in its Swiss business

Read more now ↓

The first back-to-back race weekend of the season is here for Arrow McLaren IndyCar Team!

The team is ready to light up #IndyBHM , and they have teamwork and data on their side! 🏎️​​

#DrivenByExperiences ​ #IndyCar

🌎 190 countries
👤 One billion people
That's the current reach of #EarthDay activities. And there's always more to achieve.

See what Bridgette McAdoo, our Global Sustainability Officer, says about integrating #sustainability into the core of your business. #EarthDay 2024

Don't miss out on the opportunity to hear from federal leaders and industry experts, including Genesys Public Sector Business Development Executive Steven Boberski, at the upcoming StateRAMP Exchange 2024 event.

Register now to secure your spot for April 25th! ✔️

Happy #EarthDay2024 ! 🌎💚

Today and every day at Genesys, we work towards creating a cleaner, greener, and brighter future for our planet.

Learn how our unwavering commitment to sustainability is rooted in everything we do ↓

#Imola6H race week is here 👏

Ferrari Hypercar returns home to Italy, powered by teamwork and fueled by passion 🇮🇹

Best of luck this week team!

#DrivenByExperiences

Harness the capabilities of #AI and strengthen your #CX strategy by evolving your business over to the cloud.☁️

Moving to the cloud offers:
🔹Flexibility & scalability
🔹Ability to innovate
🔹Cost savings
🔹Risk reduction

Are you ready for a #200mphBeachParty ?

We’re ready to watch Arrow McLaren IndyCar Team on the track this weekend powered by data and innovation! 🏁​

Good luck at Acura Grand Prix of Long Beach 💪 ​

#DrivenByExperiences

Is your business prepared for its #CX transformation journey? 🤔

Here are 7 tips for getting started — so you can meet your goals and continue down the path of success.

Radarr by Genesys is now available on AppFoundry!

#GenesysCloud customers can take advantage of:

🔸Social listening
🔸Social media response
🔸Sentiment analysis capabilities

This integration will empower organizations to unify #CX 👏🏼

🚨30 minutes to show time!🚨​

Don't miss the conversation with Genesys experts in the #CXGreenRoom .

Mark your 🗓️ for the day 2 #Xperience24 keynote!

Join the convo with Scott Cravotta Genesys Chief Customer Officer, Janelle Dieken Genesys SVP of Customer Advocacy & Genesys customers including The Trevor Project, Coca-Cola Bottlers' Sales & Services, المسافر and more.

In #CX and in racing, the combination of people and data powers performance 💪

Good luck to Scuderia Ferrari HP as they take on the #ChineseGP this weekend 🇨🇳

#DrivenByExperiences