Rob Van Den Bergh (@bob_bergh) 's Twitter Profile
Rob Van Den Bergh

@bob_bergh

Automating written reports for marketing agencies so they can do the fun bits of being a marketer instead...

ID: 1551914875479269377

linkhttp://fluenthq.com calendar_today26-07-2022 12:58:41

171 Tweet

92 Followers

171 Following

Matt Clifford (@matthewclifford) 's Twitter Profile Photo

Excited to see Fluent announce their $7.5m raise today and proud to have backed them at Entrepreneurs First since the beginning. Great team working on a painful and important problem👇

Rob Van Den Bergh (@bob_bergh) 's Twitter Profile Photo

Philosophical questions to ponder: - Is SQL popular because it's been around forever or because it's easy/intuitive? - Many have tried to replace SQL with other constructs and failed, why?

Rob Van Den Bergh (@bob_bergh) 's Twitter Profile Photo

2 yrs ago, we posted a demo of a super-flaky Fluent prototype on Reddit—no real plan, just a shot in the dark. The post exploded, and we had 20k+ join our waitlist - I was stunned by the response. I'm yet to go viral on Reddit since then - anyone found any similar hacks?

2 yrs ago, we posted a demo of a super-flaky Fluent prototype on Reddit—no real plan, just a shot in the dark. The post exploded, and we had 20k+ join our waitlist - I was stunned by the response. I'm yet to go viral on Reddit since then - anyone found any similar hacks?
Rob Van Den Bergh (@bob_bergh) 's Twitter Profile Photo

3 biggest mistakes/lessons building Fluent: Undervaluing control: Early models lacked constraints. Now we’re ‘metric-first’ for consistency. Targeting everyone: Segmenting our audience helped us improve. Over-engineering: Focus on core functionality > unnecessary features.

Rob Van Den Bergh (@bob_bergh) 's Twitter Profile Photo

An early iteration of Fluent's AI. When asked to explain a visualisation for basic exercise data, it began dishing out blunt lifestyle advice like a jaded gym instructor. Lesson learned. LLMs need guardrails—or they run wild.

An early iteration of Fluent's AI. 

When asked to explain a visualisation for basic exercise data, it began dishing out blunt lifestyle advice like a jaded gym instructor.

Lesson learned. LLMs need guardrails—or they run wild.
Rob Van Den Bergh (@bob_bergh) 's Twitter Profile Photo

“I can't answer this” is Fluent’s most popular response. In our early days, we lost a 9-month deal in 15 minutes, after a senior stakeholder got a few wrong answers. Now, Fluent flags missing info so admins can intervene. Sometimes, “no” is the smartest answer AI can give.

“I can't answer this” is Fluent’s most popular response. 

In our early days, we lost a 9-month deal in 15 minutes, after a senior stakeholder got a few wrong answers.

Now, Fluent flags missing info so admins can intervene. Sometimes, “no” is the smartest answer AI can give.