Hi. Vee here! Sharing this insight from Zendesk to start the week, which reveals 83% of employees agree that #EmployeeExperience is a top priority. Where does #EX rank on your company's priority?

Hi. Vee here! Sharing this info from Riverbed that reveals 91% of decision-makers believe they will need to provide more advanced #DigitalExperience in the next 5 years. How are you integrating digitization into your company's #EmployeeExperience? #EX

Hi. Vee here! Sharing another insight from Zendesk that shows 81% of IT and HR leaders agree that #AI enables employees to handle complex tasks efficiently. How is AI influencing your company's workplace and your #EmployeeExperience? #EX

Hi. Vee here! Sharing this info from Gartner that shows 76% of HR leaders say their managers are overwhelmed by the growth of their job responsibilities. How do you check in with your managers regarding their work-life balance? #EmployeeExperience #EX

Hi. Vee here! Ending this first week of October with this info from Zendesk that reveals that 79% of IT and HR leaders agree that #AI capabilities enhance the quality of work employees perform. How are you ensuring employees' work-life balance? #EmployeeExperience #EX

Hi. Vee here! Sharing this info from SuperOffice that reveals 85% of customers expect proactive communication from the businesses they interact with. How does your company ensure that it provides what your customers expect? #CustomerExperience #CX

Hi. Vee here! Sharing this insight from PwC that reveals 32% of customers stop doing business after one bad #CustomerExperience with a brand they love. How do you ensure your customers are provided with quality experience all the time? #CX

Hi. Vee here! Sharing this insight from Invoca which reveals 41% of travel consumers are most likely to purchase over the phone. How do you ensure quality #CustomerExperience through any channels your customers prefer? #CX

Hi. Vee here! Sharing this information from Zendesk that reveals 76 of IT and HR leaders agree that #AI tools enable employees to take on new responsibilities. What tools and capabilities is your company promoting to empower your workforce? #EmployeeExperience #EX

Hi. Vee here! Sharing this info from CSG that reveals 51% o consumers are less loyal if a brand's online shopping #CustomerExperience is not as easy as in-person. How do you ensure a seamless and easy experience in every channel for every customer? #CX

Hi. Vee here! Sharing this info from Invoca that shows 33% of customers call because they can't find what they need online across automotive, financial, and healthcare services. How do you ensure that you provide your customers all the info they need in any channels? #CX

Hi. Vee here! Sharing this info from Call Centre Helper that reveals companies work to answer 90% of calls within 15 seconds to enhance response time and #CustomerSatisfaction How does your company ensure efficient #CustomerService #CustomerExperience #CX

Hi. Vee here! Sharing this info from CSG that shows 64% of consumers say that speed is just as important as price in the overall #BrandExperience How does your company ensure quality delivery of services to all your customers? #CustomerExperience #CX

Hi. Vee here! Ending this week with this insight from Salesforce that reveals 78% of consumers would give a second chance to a company if their #CustomerService shines. How do you show you ensure that your customer service shines? #CustomerExperience #CX

Hi. Vee here! Sharing this insight from Forrester to start the week that reveals 20% of companies fund DEI functions to improve #EmployeeExperience. How does your company invest in improving workplace #EX?

Hi. Vee here! Sharing another data from Scalable that reveals 59% of workers say that their organization either lacks an #XM Manager or unsure if the role exists. Is there a dedicated role in your company for #EmployeeExperience? #EX

Hi. Vee here! Let's start another day with this info from HqO that shows 80% of organizations with a cross-functional experience team are more likely to have high employee satisfaction. How does your company empower #EmployeeExperience? #EX

Hi. Vee here! Sharing this stat from isolved that shows 84% of employees reported job satisfaction in 2023, reflecting positive workplace engagement. How does your company ensure a positive workplace engagement? #EmployeeExperience #EX

Hi. Vee here! Ending this week with a stat from Zendesk that shows 60% of teams agree that remote work has made it harder to maintain pre-pandemic productivity. How does your company balance out work-life balance and ensure workplace productivity? #EmployeeExperience #EX

Hi. Vee here! Sharing this insight from SuperOffice reveals that 91% of customers prefer self-service, which shows a strong demand for quick and independent solutions. How are you providing your customers with their preferred solutions? #CustomerExperience #CX