"Hey Brandon, Any thoughts on my last email?"

You don't need influencers so much as you need a vocal and impassioned customer base that loves and champions you. How do you create that? You have to take care of them, delight them, and make sure they feel heard and seen. CX matters.

The true leader in a group is rarely the person who talks the most. It's usually the person who listens best. Listening is more than hearing what’s said. It’s noticing and surfacing what isn’t said. Inviting dissenting views and amplifying quiet voices are acts of leadership.

If Twitter burns to the ground, at least it will take my worst tweet down with it. 🔥

Well, that was a nice surprise this morning. Thanks, vidIQ!

For better or worse, 2023 is the year we bring ska music back.

An important rule you should follow for your social media strategy: Don’t post just to post.

Nudge Printing owner Gabe Viscomi wanted to help a grieving community. He did what he knew best: making T-shirts. “We sold more shirts than we would in several months,” Viscomi said. Here is the story behind the “Spartan Strong” T-shirts: michiganstate.rivals.com/news/the-story…

I want AI to anticipate what groceries I'm running low on, search every flier and website in my city to find the best price, and compile me a weekly list based on best deals per fewest stops. I do not want AI to make a picture of me if I were an astronaut.

You may feel old, but are you “gets targeted ads for Charlie Sheen style shirts” old?

Ever wonder how the world's greatest mascot trains before a big game? Steve Rainer, Sparty's personal trainer, spills the secrets in his latest interview. youtu.be/2Zku6gCIBgk

OK, here's the situation... I think about this Parks and Rec cold open at least once a day. youtube.com/watch?v=lGxzd8…

via Ali Abdaal. (📺 youtu.be/yxF9TGhWPMc)

Now’s the time of year when I start leaving myself Memento-style clues to remember all the things I need to do after the holidays.

Not to ruin your weekend plans or anything, but there's a YouTube channel streaming "ALF" episodes 24/7. youtube.com/watch?v=uHY43s…

My favorite takeaways from Ryan Reynold’s talk at @INBOUND! 🌟 From marketing skeptic to innovative storyteller, his journey resonated with me on a molecular level. No doodle could fully capture all that awesomeness… but I sure tried! ✏️ #INBOUND24 Ryan Reynolds

It’s time to play my favorite holiday weekend game: “Am I eating because I’m hungry or because I’m bored?”

Oh, good… early 2000s songs are now “grocery store” music. Cool beans.