Building safety is all about culture change -2 key takeaways: 'ultimate customer service is keeping people safe in their homes' & 'what independent assurances do we have that the building safety case has been made?' 2/2

Peter Hubbard Clarion Housing Group @GrandUnionHG Andrew van Doorn Tom Murtha. Retired. Yvonne Thanks Peter Hubbard & Aileen Evans CIHCM for your feedback & to HACT for hosting. Great questions from the #NEDnetwork #buildingsafety #ukhousing

Thinking about #ukhousing collaboration & its different forms but don't know where to begin? Take a look at our toolkit - designed to equip your teams with the knowledge they need & to meet the requirements of the National Housing Federation Code of Governance. lnkd.in/dQ7Vt97c

Excellent partnership working by Liverpool HAs with Liverpool City Council and Whitechapel Centre Heartwarming ❤️ youtu.be/vRKN7oZQhq4

And we are off. #netzeroweek is underway with Lucie Heath from Inside Housing talking us through the background and key facts. This session will be available for you to watch back over the week. Book on for all the FREE sessions at tpas.org.Uk

Missed out on this morning's session? Don't panic! We'll be running another live Q&A with our Neighbourhood Manager from 6-7pm this evening to answer your questions about Property Pool Plus, how to get a home, waiting lists and swapping your current home: buff.ly/2IoZ6wU

Our Tpas Awards Winners Showcase premieres this afternoon at 2pm on our YouTube channel! Until then, here's some of our winners explaining why tenant engagement is so important. #TpasAwards2021

One week left to have your say on our proposed tenant satisfaction measures: gov.uk/government/con… #socialhousing #localauthorities #residentvoice #sharedowners #ukhousing #tsm #tenants

Our fantastic CIH certified course in Tenant Empowerment for residents of Register Social Landlords, returns on 21-22 March. You’ll learn how to build residents skills and confidence to help them positively influence service delivery and their community! ow.ly/WoHa50IgXUk

Meet the committee of #stopsocialhousingstigma at the #NHC conference in #Leeds on Tuesday 21st June. Come to our stall and find out about our campaign to #stopsocialhousingstigma #sayhello #stopstigma #stigma #socialhousing Northern Housing Consortium

MISSING | We are appealing to help find missing Paul Pilson-Campbell, 17 years, from Netherton. Paul was last seen around Litherland and Netherton. Have you seen him or know where he is? DM Merseyside Police Contact Centre or call 101 and help us to get him home safely. 👉 orlo.uk/OvwUj

There's still time to grab your spot at this webinar here: tpas.org.uk/tpas-events/sh… (Free for members!) #ukhousing #stigma

Really useful practical guidance on one way to help tenants during the cost of living crisis:

Thanks so much for making our conference a success YD Consultants 👏👏

⭐ We’re hiring! We have an opportunity for a talented Head of Customer Experience to join the team and provide operational oversight, leadership, and great customer service. ➡️ Learn more and apply here: buff.ly/2Rds95c #customerexperience #jobs #nowhiring

The biggest issue in nationwide consultations with tenants in 2017/18 has not emerged in the Regulator of Social Housing Draft Social Housing Standards. A major promise is lost. Landlords must listen if tenants feel #stigmatised, then help to alleviate #so8cialhousing stigma, when identified.

Our winter conference - the 13th Annual Tenant Voice Conference with Northern Housing Consortium - free to landlords and involved customers.Are you joining us next week? Hear from @luhc Housing Ombudsman Regulator of Social Housing @incommonlondon and more! mynhc.org.uk/event/general?…

As we continue to collect information for our follow-up evaluation report on noise nuisance, we are offering landlords the opportunity to speak to us. Join the Centre for Learning online on Thursday 7 December at 10:30am✔️ Book your place: ow.ly/JIqm50QbwY8 #ukhousing