I get great feedback about the reception staff at Titan House. It's great to know that customers can pop in , and if they miss me , this lovely pair will take care of them. #teamthirteen #teamwork #CustomerService

Im out on the Manor estate today and i have the best helper. My tenant came out to see me with this little lady. #littlehelper #communityspirit

When a customer tells me that Thirteen have given them their dream home, this makes my day. #HomeSweetHome #Hartlepool #Thirteenhousing

Another property let. This sign is going back in the cupboard! #happyworker #happynewhome #Thirteen

Happy moving-in day to my new tenant. What a great way to start off her birthday celebrations! #HappyBirthday #HappyCustomer #Thirteen

Camera shy tenant and staff member here! Well done to Kate from our neighbourhood support team. She turned detective today to get some old family photos back to their owner. #Hardwork #jobwelldone #thirteen

Lisa will be at the Brierton Sports Centre today . Pop in to see her , she is there 10am - 12noon. Lisa covers Owton Manor North ( D and E blocks ) #catchup

What a great turn out today Middleton Grange ! The team are on hand to answer all things Thirteen as part of National Customer Service Week. We have lots of give aways, a prize draw, Assistive Chair demo's and the face painter is here until 1pm! #teamwork #customerservice

Team Hartlepool. All smiles for a bit of training . #DreamTeam #Training #teamwork

Thirteen staff are collecting winter coats for children in the local community . Lets fill this box! #thirteen #prepareforwinter #staywarm #community #hartlepool

I am in the Kilmarnock Road Centre today . It's been great bumping into some of my tenants for a good catch up. Come and try out the food in the community cafe. Yummy! #thirteen #housing #hartlepool #community .Check out the Thirteen website for my next estate walkabout dates

Good luck to the fantastic Hannah. You will be missed at Titan House. Thirteen are lucky to still have you. #happypromotion #Thirteen #teamwork

Well done to the Hartlepool staff at Thirteen. 105 coats have been delivered to the Kilmarnock Resource Centre and the Wharton Annexe Resource Centre. A BIG thank you to everyone who donated. #thirteen #Hartlepool #community #staywarm

A wet and windy walkabout . I have emailed the council to see how we can work together to improve the estate. #partnershipworking #watchthisspace #Hartlepool

Fabulous job done in Burbank today . Stacey and her team did a fantastic job with the clean sweep team. Great team work shown in the effort to make this community a better space for all! #teamthirteen #Hartlepool #Burbank #teamworkmakesthedreamwork

The Titan House elves have done a good job for our Christmas Giving Campaign . These bags full of gifts will be given to families who are suffering hardship. I hope everyone has a fabulous Christmas and a happy new year. #teamtitan #teamthirteen #christmasgiving #merrychristmas