In London today hoping to be inspired further on how we keep striving to improve customer service and experience! #NHFCustomer NHF Events

"It's your property, your career but your residents lives" - we should have that first and foremost in everything we do in housing. Good debate at #NHFCustomer

Cant wait for this! Hoping to drive Thirteen Group mad with creative folly too 🤩 #CustomerExperience #MarketingStrategy #NHFCustomer

The face painter will be back this Wednesday from 10am till 1pm, so pop by some half term fun!

In Stockton today? Pop by the market and say hello to our 'My Thirteen' team and learn all about our new digital platform and how it will benefit you!

The half term fun continues in our Stockton pop up shop. Today we have Zoe's Place Baby Hospice, Middlesbrough in store with a fantastic tombola, plus FREE face painting and kids activities. So why not pop by and see how Thirteen can work for you? #stockton WellingtonSquare #thirteen

Too cute! For half term we helped out the parents and entertained the kids! #CustomerExperience

What an enjoyable visit to Greggs today! Their vision and commitment to collaboration and community is inspiring. Looking forward to supporting Michelle Younger (Thirteen) with the @GreggsCharity breakfast clubs supported by Thirteen Group #CommunityFirst

To protect our customers and colleagues as much as possible, we’ve had to take the decision to close our offices and customer service points and move to emergency repairs only, but are still delivering services. please read through our FAQs and stay safe! orlo.uk/YdGYF

Money advice We don’t want anyone to be at risk of losing their home because of the COVID-19 virus. If you’re a customer struggling to pay your rent or other bills, our Money Advice Team is on hand. Just contact 0300 111 1000 and ask for a phone appointment.

2/2 ...and If you would like to view a property you’ve successfully bid on, we’ll contact you to ask if you’re suffering from any symptoms relating to coronavirus or are at higher risk before we arrange a viewing. Following this we’ll talk through the options with you.

Sorted out a nice little set up for home working over the weekend, thought it would be a positive start to a Monday morning, that was until the internet wouldn't connect and panic ensued! All sorted now #agileworking #teamthirteen

1/2 Thank you all for your patience at this very difficult time for everyone. We're still working hard to carry out emergency repairs for customers, so if you have an absolute emergency so please call us on 0300 111 1000.

2/2 If it's not an emergency, please consider calling at a later date once the COVID-19 crisis has eased to allow our teams to deal with priority cases. We are reviewing our services constantly in line with government guidance and for the safety of customers & colleagues.

It's been long while since I've done a shoot, so nice to leave the 'home office' and see some lovely colleagues (at a safe distance of course)!! A big shout out to the lovely Oliver Raby, today's model! #teamthirteen #StaySafe

The new Thirteen Store is looking fabulous, and I'm sure with the warm welcome and expertise from our lovely Hosts our customers are going to be blown away! #customersfirst #teamthirteen

We're open! Our new store located on Stockton High St is an informal, friendly space for our customers to see us (safely) face to face for all their Thirteen queries. From homes to rent to support with jobs we are taking great customer service to another level!#CustomerExperience

*Early bird reservations* Thirteen Homes is now taking early bird reservations for our first phase of Howards Green, which includes a range of house types including 3, 4, and 5-bedroom homes. To learn more about how you can secure a plot today, visit : orlo.uk/6YCul

Middlesbrough history buffs needed! I am looking for information on the history of the Gresham/Newport area - what used to be in the area in terms of factories/trades/warehouses etc...any photographs/maps/images etc... Can you help? 😁Gresham and Newport VOICE MiddlesbroughCouncil Middlesbrough Town Hall