Pleased to see Citizens Advice Scotland recommendations about support for consumers in vulnerable situations substantially taken up today by ScotGovEnergy in today’s Consumer Energy Action Plan #vulnerableconsumers @IpsosMORIScot Sara Davidson @CiaranIpsosMori

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Policymakers have the opportunity to tackle #energypoverty and support #vulnerableconsumers in the #cleanenergypackage rdcu.be/bgNSo Audrey Dobbins Francesco Fuso Nerini Steve Pye

At #Oxford #ConsumerADR conference Ombudsman Services presents hoy they use #data to better identify #vulnerableconsumers and help companies improve the #customerjourney Oxford Centre for Socio-Legal Studies

Exciting delivery! Reading sorted for the day. Great to be part of such an brilliant project! Exeter Law School Christine Riefa #vulnerableconsumers

London Councils surely you have #Covid19 plans to assist these #VulnerableConsumers

Interesting definition of #vulnerability ... and in particular #vulnerableconsumers ⁦Gambling Commission⁩ ⁦BSI UK⁩

Nice turn-out in the Finnish stakeholder meeting where actors across sectors engaged into fruitful and thought-provoking discussions how to support the #vulnerableconsumers and avoid #energypoverty in Finland

Access to justice for #vulnerableconsumers . Sharing thoughts and ideas with committed people in #london chaired by ESRCjustenergy Marine Cornelis 🇪🇺 Chris Gill

Great to be part of such an excellent project! #vulnerableconsumers Exeter Law School

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Really pleased to see the recommendations from our Citizens Advice Scotland research taken up by ScotGovEnergy today. Thanks for sharing Ian Shearer #vulnerableconsumers

I've been in tears tonight after 23 day in #SelfIsolation + spending at least 30 minutes a day I have finally got an online home delivery slot for Monday with Iceland Foods ❄️ as a person with a mobility impairment I relied on home delivery since b4 #COVID19 this huge 🙏

Thank you to FTAdviser for the opportunity to talk about the detriment caused to #mortgageprisoners and other #vulnerableconsumers by negligent #financialservices . #access2justice #A2J

Today CAS publishes our report Making it Easy: Simpler Registration for Consumers in Vulnerable Situations. Read our findings and recommendations here 👉👉cas.org.uk/publications/m… @IpsosMORIScot

We Helen Melone EnergyActionScotland are at the #BuildingCommunities event hosted by CASutilities in Edinburgh today hoping to explore how communities can drive shared benefits for all in the provision of energy for #vulnerableconsumers #fuelpoverty

Thank you to all that came to the workshop and shared their expertise... grateful for your input.Liz Coll Elisabetta Sciallis @Simon_Bowkett ESRCjustenergy Ariel Flavian Ingrid Gubbay @jmmc79 Iain Ramsay Andrew Hutchison Cosmo Graham Financial Ombudsman Service #vulnerableconsumers twitter.com/cyberchristine…

At #Vienna #Kärtnerstrasse . Restaurant door wide open. Air heating on but no customer sitting outside. Winter weather.

#EnergyCrisis #EnergyEfficiency #VulnerableConsumers ?

Workshop - (Vulnerable) consumers or citizens? Is there a correct rationale for a fairer access to Justice? 10th July. Organised by Christine Riefa Christine Riefa @Brunellaw and Severine Saintier. Full details and programme vulnerableconsumer.wordpress.com/workshop-progr… via WordPress.com

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Simple but effective sketch about #adr & #odr which were amongst the topics of today’s discussion at the #vulnerableconsumers workshop Brunel Law School University London. Christine Riefa Financial Ombudsman Service Iain Ramsay Andrew Hutchison Cosmo Graham @Simon_Bowkett Serkan Kaya Andrea Fejos

'Ireland: Code of practice on junk food marketing is worthless' #childrenhealth #foodsystem #commercialDoH #regulation #junkfood #marketing #advertising #vulnerableconsumers irishtimes.com/opinion/code-o…

Why are none of the media discussing the implications of loosing all ticket offices from our railways? The RSA recently reported 25% of people use cash to budget. I have seen people have to use ticket office because cash machines not working? #Railstrike #VulnerableConsumers

Should #ActiveConsumers and #VulnerableConsumers be opposed? Vulnerables# ones are often the most active in monitoring their #energy consumption. So opposing them to the active consumers (as currently defined) participate to their #stigmatization #EUSEW18 #EnergyPoverty

Instead it: 1) ignored the actual issue – identifying and supporting #vulnerableconsumers 2) made it harder to identify them and 3) removed competition in the SVT market! Not just predictable but predicted by us in our 2019 article kluwerlawonline.com/journalarticle…

Manuscript for Vulnerable Consumers and the Law: Consumer Protection and Access to Justice (Routledge) is now with the publisher! Thanks to our wonderful authors incl. Tim Dodsworth Julie Hunter Elisabetta Sciallis @jmmc79 Cosmo Graham

New in-depth report for Citizens Advice Scotland looking to improve support to Scottish consumers in vulnerable situations: was great to work last year with @CiaranIpsosMori @IpsosMORIScot & other partners on project - & hope to see ideas taken up #vulnerableconsumers