Customers who are the toughest on you, who hold you to the highest standard are often the ones that make you better and become your biggest advocates, but only after you prove you will not only listen, but deliver over and over. There are #noshortcuts to customer loyalty.

Transportation is changing but what form factor will have the most impact in the next 10 years. medium.com/svb-inside-inn…

Looks like NIPS 2018 may have sold out in under 15 minutes. For those debating ML hype, getting a ticket to a ML conference is now more challenging than a Taylor Swift conference or a Hamilton showing

Spouse teams don't work - Eventbrite Solo founders don't work - Zoom Need to move to SF - Shopify Winner takes all - Marketo Remind me the other rules again

Great article on China and #AI ⁦Kai-Fu Lee⁩. Deep data, leap frog effect, no stigma on business model imitation. nytimes.com/2018/09/22/opi…

new post: I put together a list of resources about AI Ethics (including links to syllabi, experts to follow, institutes, fellowships, talks, articles, and more) fast.ai/2018/09/24/ai-…

Glowing reviews for the Control Center in Gizmodo and from other tech publications! - "Caavo is back with a new product...not only has it cut the price to $100, but it’s also added HDR. This is finally a universal remote to be excited about." bit.ly/2OsTh2R

Great to see so many Best crypto exchange clients on Forbes' #Cloud100 list. Congrats all! bit.svb.com/2OJKqa9

In a capital-rich venture market, what role can #venturedebt play in a startup’s growth? svb.com/blogs/shane-an… via SVB Senior Credit Officer Shane Anderson

“Collaboration with all parties is required if we are to have a safe and effective mobility future” – SVB’s Josh Dorsey bit.svb.com/2CBSszq

Excited to be part of the HITEC Familia!

Congrats Volley!

Enjoyed this podcast ⁦Azeem Azhar⁩ and ⁦Elad Gil⁩! Especially the part on the new infrastructure stack to support AI, blockchain, etc. itunes.apple.com/us/podcast/exp…

Great coverage of the launch from VentureBeat

Cards Against Machine Learning

For VC-backed startups, the PPP Loan program is still a minefield. Rumors that Mnuchin was going to fix the Affiliate Rule didn't materialize. NVCA published a list of the problem areas.

We had a fantastic time at the #AxiosAISummit in SF! SVBers Bo Ren, jack garza + Milton Santiago hosted a great roundtable event with #AI VCs and Milton also led a session on how AI will impact financial services. Thanks for having us Axios!

I remember discussing Hardware as a Service model with SVB many years ago. They were relatively early in developing products to offer to companies using this model. Now SVB's 2024 Hardware-As-A-Service report is out. Check it out. svb.com/trends-insight…

🎙New pod out today w/Ty Findley & Silicon Valley Bank's jack garza on SVB’s definition of Hardware-as-a-Service & the bank's latest report on HaaS plus the VC landscape investing in HaaS deals. 👉 Listen here podcasters.spotify.com/pod/show/heavy…

#VC investment in frontier technology is up 47% year-over-year with rapid growth in industrial automation driving record-setting growth for the sector. Read SVB’s latest Future of Frontier Tech report for the full sector breakdown: bit.svb.com/4l3foc2 Silicon Valley Bank