."... Organizations have already realized the strategic benefit of connecting Google Cloud and Genesys across their businesses – from marketing campaigns to logistics management to staffing and employee interactions. Delivering dynamic experiences such as…lnkd.in/gu8mV5SV

[NEWS]: Genesys was named a Major Player in the 2021 IDC MarketScape Report for Conversational AI Platforms. Read more on why #GenesysDX was recognized as a conversational #AI platform with strong low-code for digital channels to improve the customer service experience.

NEW: Wesley Story has been named Chief Information Officer at Genesys to support our vision for growth and delivering differentiated experiences for employees, customers and partners. Learn how his expertise will play an integral role in our business transformation. #OneGenesys

.Beyond Bank designs #CX through the lens of their customer by empowering their team with the right tech. Learn how Genesys orchestrates #banking experiences that increase customer satisfaction scores and makes agents happier and more efficient. #SuperHumanService

In just the past year, customers have made significant shifts to engaging with businesses on #digitalchannels.📲 ​ ​Get valuable insights from our #StateofCX research to help future-proof your business.👇

Why the Covid surge in Ireland? We are 1 million boosters behind where we should be. 5months ago, 1.5 million were double vaxed. Only 500,000 of them have received boosters.

.”Consumers have the authority to instantly change the trajectory of an organization’s future and an industry’s relevancy,” Tony Bates, CEO, and chairman of Genesys said. “To thrive in this new customer-led landscape, companies mus…lnkd.in/gcRgB7zE lnkd.in/gDZ-n4ae

Few industries were affected by the pandemic like #retail. As business shifted, companies gained valuable #insights to adapt and improve their service.​ See the top three retail insights discovered in our global #StateofCX research.👇 gsys.cx/3E52Ewt

It doesn't look like it. Buy @tesla saved my family's life tonight So grateful for you Elon Musk

In the Future, you may preview the dishes from the menu in an entirely new way by Interesting Engineering #AI #ArtificialIntelligence #Tech #Technology #VR #AR #VirtualReality #AugmentedReality Cc: @rethinkrobotics David Smith John C. Maxwell, III

This whirlpool can generate electricity from running water; and fish can swim straight through, unharmed.

#Plastic made from DNA is renewable, requires little energy to make and is easy to #recycle or break down. A plastic made from DNA & vegetable oil may be the most sustainable plastic developed yet and could be used in packaging & electronics! #plasticfree newscientist.com/article/229831…

."It’s time to re-invent contact center experiences, and build new models beyond the traditional contact center, where businesses can transform transactional customer interactions into empathetic, orchestrated experiences that are…lnkd.in/gUzWnqh7 lnkd.in/gxAyFdw9

A grandiose vision that rewards partnerships and new alliances. “… for now, more people are getting in than getting out,” Drew Kraus, Gartner John Clark Elcenora Martinez Meredith Egg Evan Tamura

Today marks day 1 at Zoom so excited to be a Zoomie! Gary Chesnutis very excited to kick ass together!

Had the pleasure of meeting these lovely ladies in person… FINALLY!! Cannot wait til we get together again! #zoomperspectives

Introducing the contact center #EbonyandIvory duo! Sheila McGee-Smith love this amazing woman, mentor, friend … 😍 #womenintech #zoomtopia

Don’t mind me I’m just hanging out with the cool kids at #zoomtopia

#Zoomtopia 2024: All About AI Companion < In a video interview with head of #AI applications, Mahesh Ram, discusses how AI Companion applies in the #contac center. nojitter buff.ly/3tPP4gc