softphone (@softphone) 's Twitter Profile
softphone

@softphone

Leading contact center solutions developer and system integrator specializing in the @Genesys ecosystem. Empower every customer dialog!

ID: 15910376

linkhttps://softphone.uk/ calendar_today19-08-2008 22:18:48

270 Tweet

103 Followers

222 Following

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🚀 Transform your Contact Center in 2025! Ready for the future of CX? #AI #chatbots, predictive analytics and #omnichannel experiences are essential. Stay ahead with the latest trends in #CX—from automation to cloud tech. Read more here: softphone.uk/2025-contact-c… #CXTrends #AIinCX

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🚀71% of customers expect personalized experiences but scaling them is tough. Our AI-powered Omnichannel Smart Connectors make #CX easy with #AI insights, seamless #CRM integration and agent empowerment. See +50% ROI & +20% retention! softphone.uk/schedule-a-dem… #GenesysCloud #CCaaS

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🚨 Data silos cost businesses $12.9M annually! 82% of companies lose money due to fragmented data. Turn this into growth with Smart Connectors: unified customer views, #AI insights and seamless workflows. Boost ROI & transform #CX! 💡Read more: softphone.uk/how-to-increas… #Genesys

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Genesys Inspire 2025 wrapped! Great week connecting with #CX leaders and diving into the future of #CustomerExperience. Thanks to Genesys & AppFoundry for the productive partner talks. We look forward to our ongoing collaboration and future innovations! #PartnerSuccess lugiai

Genesys Inspire 2025 wrapped! Great week connecting with #CX leaders and diving into the future of #CustomerExperience. Thanks to <a href="/Genesys/">Genesys</a> &amp; <a href="/AppFoundry/">AppFoundry</a> for the productive partner talks. We look forward to our ongoing collaboration and future innovations! #PartnerSuccess <a href="/lugiai/">lugiai</a>
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🚀 Come and meet us (softphone.uk/contact-us/) at Genesys Inspire in Nashville! Let's speak about the future of CX and ways to level it up. #Genesys #LevelUp #CX #softphone #smartconnectors lugiai

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Boost your contact center! 🚀 Softphone's Genesys & Dynamics 365 Connector is Microsoft certified! 🎉 (June '23, but still 🔥) Secure data, super-powered agents, happy customers! ✨ See how: softphone.uk/softphone-impr… #ContactCenter #Dynamics365 #GenesysCloud #CRMIntegration #CX

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🚀 Level up your contact center with AI-powered Smart Connectors! Seamlessly integrate with Genesys & any #CRM to empower agents & deliver exceptional #CX. Ready to transform your contact center? Schedule a demo: softphone.uk/schedule-a-dem… 🌟 #AI #CRMIntegration #ContactCenters

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Elevate Agent Video Calls! #CRM and Genesys integration by Softphone Smart Connectors and #Auvious brings face-to-face support. Boost empathy, #FCR and #CX. See agents taking video calls directly in their CRM!🎥 #VideoCalls #Softphone #SmartConnectors #GenesysCloud lugiai

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Buzzing with CX innovation! 🌟 Softphone International is at The Customer Experience Conference today at the beautiful One Great George Street, diving into the future of #CX! Join the conversation! #FutureOfCX #CustomerExperience #networking #CXconference #CXinnovation lugiai

Buzzing with CX innovation! 🌟 Softphone International is at The Customer Experience Conference today at the beautiful One Great George Street, diving into the future of #CX! Join the conversation!

#FutureOfCX #CustomerExperience #networking #CXconference #CXinnovation <a href="/lugiai/">lugiai</a>
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The beauty of One Great George Street! 🏛️🤩 Check this quick video of our morning arrival for The Customer Experience Conference. The venue was already filled with a fantastic, collaborative atmosphere! #CXconference #CustomerExperience #networking #OneGreatGeorgeStreet lugiai

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The Customer Experience Conference London 2025: valuable insights & connections! Thanks to organizers & Genesys for future-focused chats. Let's simplify #CX together. Missed us? See our omnichannel solutions: softphone.uk/schedule-a-dem… #CXconference #CustomerExperience #innovation

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Cold text killing your #CX? 💔 83% of customers seek human connection! 🚀 Softphone & #Auvious now integrate seamless video calls DIRECTLY into your #CRM! Boost #FCR, build loyalty & transform interactions. See how: softphone.uk/softphone-enha… #VideoCalls #CustomerService #DigitalCX

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🤯 68% of contact centers are struggling with disconnected systems! Data silos = lost $$ and 68% of data unanalyzed. Fix it with #SmartConnectors! Boost #CX and #ROI by unlocking your data and streamlining operations. Learn how: softphone.uk/how-to-increas… #ContactCenter #DataSilos

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⏳Still on Genesys Engage? Support ends in 2028! Level up your #CX with #GenesysCloud and Smart Connectors for seamless CRM integration, automation and #AIdriven journeys. 🚨80% of CX leaders are moving to the cloud. Are you keeping up? 🚀Schedule a demo: softphone.uk/schedule-a-demo

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🚀2025 is here! Is your contact center ready? Customer expectations are rising & outdated systems won’t cut it. #AI, automation & cloud tech are transforming contact centers. Stay ahead with the top trends shaping #CX in 2025. Dive into the biggest shifts: tinyurl.com/2025-Contact-C…

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Long wait times and agent burnout got you down? 😩 Imagine 25% faster handling, 30% boost in productivity, & 65% better issue resolution! ✨ Our #AI Smart Connectors bridge CRM & Genesys. Learn more & book a demo! softphone.uk/schedule-a-dem… #ContactCenter #Genesys #AgentExperience

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Thrilled! 🎉 We won as Top Performer in Closed Opportunities at Genesys' #AppFoundry Partner Awards 2025! 🏆 We're proud to empower businesses with top #CX solutions & drive real results. Thanks to our amazing team & partners! 🙌 #GenesysPartners #CustomerExperience #CCaaS #CaaS

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Tired of endless customer service transfers? 😩 Get issues resolved on the first try! Our new blog post shows how Smart Connectors boost #FCR with seamless CRM-Genesys Cloud CTI integration. 🔗 Read: softphone.uk/elevating-cust… #CX #ContactCenter #GenesysCloud #CRMintegration