The most important #forecasting lesson that Troy Magennis ever taught me: "Forecasting is a communication field". It's all about communicating options, risks, and uncertainty. We need great communication to move our approach from deterministic to #probabilistic

"Raising salaries didn't change people's motivation - he says staff were already motivated to work hard - but it increased what he calls their capability." #socialresponsibility #leadership lnkd.in/gNad-kd

Coaching brings you a third-person perspective, professional feedback mechanism, and social support. Thank you Dave Dame, Martin Aziz, Fernando A. Cuenca #coaching lnkd.in/gwnQ3Pi

Variation exists. Chasing every discrepancy blindly without understanding variation is just being busy rather solving systemic problems #systemsthinking #deming #leadership

Monday, I heard a workplace “expert” talking about the new reality of remote work. “Performance expectations and standards must remain the same as in the office,’ he declared. There is so much wrong with that statement.

Trying to follow or build a company roadmap? Right now it might as well be: Finding the pegasus to fly you to the end of the rainbow to obtain your pot of gold. i.e. pure fantasy. Plan instead to have the capability to deal with change.

Here is a great series of articles by Martin Aziz articulating both the business and economical benefits of implementing the Kanban method lnkd.in/ginC8HT

Great article on superb communication in chaotic times. Per Mayfields' research-based model, on top of direction giving, communication from leaders also need to address "meaning-making" and "empathy" #leadership #communication theconversation.com/three-reasons-…

I think Richard Kishimoto, our Delivery Director, did a fantastic job painting the picture of autoTrader.ca's journey towards providing fitter services to our customers in this SquirrelNorth podcast #kanban #leadership lnkd.in/gxX7TRR

Excited to share an evening of learning with SquirrelNorth, Karen Powell, Gillian Lee, and Jessica Liu on how to make a difference with Kanban. Join us on Wednesday at 6pm EST #kanban #change lnkd.in/gUt_Vnw

Love this. A great sailboat metaphor to showcase Maslow's theory of human needs lnkd.in/eUPnPfU

I am excited to be invited as a speaker at AgileTO. Join me to learn more about how social identity shapes our behaviour and plays a part in change management. lnkd.in/e4KFfsq

Kanbanada is tonight! Join us if you want to discuss about improving your flow of work lnkd.in/ePGrzqC

It's such a duh statement that people often forget: "if you do nothing, nothing will happen". Might as well try something out to open up possibilities instead of being inactive

As the world changes, leaders also need to evolve their management style. But how? My friend and mentor Martin Aziz touched on this topic in his keynote on Modern Management. #leadership #management lnkd.in/eFCxhcJ

If you can clearly explain the benefit of Kanban or Scrum without using jargons (e.g. sprint), and instead focus on the business context and impact, then I think you will have a wider and more engaged audience #digitaltransformation #consulting #changemangement

Come join Kyle Chandler and myself in a THOUGHT EXCHANGE on how organizations often find themselves providing false promises and false estimations using very common techniques. We'll be asking and answering intriguing questions while providing space for…lnkd.in/dEqVwVn

Forecasting a stable system is simple, by definition - it operates consistently and predictably. BUT THAT ISN"T THE NEED I.T. especially customer-focused delivery isn't built using stable systems. We must improve forecasting unstable systems. How? by understanding context.

Priority's confusing / It mixes up four problems / Break it with Kanban. Problem #1 of 4: Separating options from good options. Read more here: squirrelnorth.com/post/priority-…

Nines in uptime is a #vanitymetric Many 9s over a long reporting period don't help customers experiencing an "eight" (e.g. my Rogers 83% this week) Real #f4p fitness criteria: 1) max (not mean) time to repair 2) min (not mean) time between failures 3) fallback options