Needing the NHS is never my favourite thing but despite the challenges they faced the Team in A&E, SN and HCA in EOU, radiographer in MRI, porters and the medics were #outstanding Chorley & Royal Preston #edteam. Compassion, Courage and communication cost nothing but mean so much. ❤️

Absolutely. Email is more secure, far cheaper and it’s instantaneous. Too many letters are lost and patients find snail mail so frustrating.

That’s the only way to do it! #lcftqi inspired and supported by anne allison #HelloMyNameIs Helen Lee 👋😀 Patsy Probert

Day 1 of 7 book challenge. I nominate Stephen Shore

Day 2 of 7 books. Well thumbed this baby! I nominate Debby Wilson

@LancashireCare Sarah Harrison

⁦Matthew Joyes⁩ talking through the experience element of the new ⁦@LancashireCare⁩ Quality Plan. ⁦Patsy Probert⁩ #lcftexperience

A frustrating week as not on top form, but just a message to wish Stephen Shore all the very best for his new role. I know Debby Wilson will take the best care of you. Rock it Stevie, we will miss you!

Love my new LGBT+ NHS badge. Everyone welcome in our NHS and always open to understanding how we can improve people’s experience and providing person centred care. #proudtobepropride

Great day yesterday showing casing our triangle of care work to Mersey Care NHS FT 🏳️‍🌈 and Carers Trust. Fab feedback. Fingers crossed for our first star! Patsy Probert anne allison #HelloMyNameIs Helen Lee 👋😀 Paul Lumsdon @LancashireCare

So proud of the team Patsy Probert anne allison @LancashireCare Dawn worked so hard on this and the commitment of the team supporting us never waivered! Carers Trust @ncompassNW

Been on the receiving end of NHS experience today. Outstanding from start to finish! RMCHosp on ward 76 you were amazing and I would be happy to tell you why!

Oh yes! I’ll bring it up with Maria Nelligan 💙 when we meet! So many ideas! Thanks 💙 🌈 🧩 beckie bodgers !

Fantastic opportunity to present the @LancashireCare Experience story to the Pennine CCGs quality committee. Felt so welcome and great feedback! @kathrynlord10

We would like to welcome all of our South Cumbria colleagues to the Trust. From 1 Oct today, we are now called Lancashire & South Cumbria NHS Foundation Trust. We are also changing our social media handles to reflect this, we are now @LSCFT_NHS #WelcomeSC

Fabulous day at @LSCFT_NHS “Opportunity Knocks!” Hearing from Hannah Barham-Brown Emma Allen Joanna Harrison @CDonovanCEO

Proud of our new service! #weareyourpals

One of the few NHS organisations that did not step down our complaints service during Covid-19. In fact, we upped it and relaunched our PALS offer.#proudtobeLSCFT

Sarah Harrison head of complaints Lancashire & South Cumbria NHS Foundation Trust on patient rudeness: '[After] 5 or 10 minutes listening, you realise what they’re really upset about is their child isn’t getting any better or they’re desperately worried you can’t fix their problem’  rcni.com/nursing-standa…

lscft.nhs.uk/vacancies#!/jo…