Nicola Riordan
@nicolariordan
Passionate about helping startups to grow and scale. Xero. Skype. TweetDeck. Soluto. Mam to Isabella and Dylan.
ID: 6670812
http://uk.linkedin.com/in/nicolariordan/ 08-06-2007 15:06:14
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Great talk from Meagen Eisenberg at #saastrsummit this morning. My favourite quote is “Marketing - are you a revenue driver or a cost centre?” True now and always, marketing should be able to directly show how they generate revenue and growth.
Great talk by Todd Olson at #SaaStrSummit on investing in your product to ensure that you can accelerate out of the crisis. Talk to your top customers, then take a hard look at your product roadmap or prioritisation and focusing on the right things for now, and the recovery.
Appalling services from Virgin Media ❤️ My elderly aunt waited one hour on the phone trying to get support after 2 days of no service. She was then hung up on when she couldn't put the bill payer on the phone, even after she explained that her husband had passed away. #haveaheart
Frustrated with ScottishPower. Received a huge bill based on inaccurate estimates (property has been sold and was unoccupied for the period). Cannot use live chat as it continually ends the chat. Cannot phone from outside UK. Customer service on email completely incompetent.