UK Civil Aviation Authority Boris Johnson The Sun hold these people to account #thomascookrefund

Andy Machin Is bonkers UK Civil Aviation Authority only two people to blame and they have just left front line staff to deal with it. Even the managers in the contact centre a refusing to take calls. Staff knew weeks ago about the issue but had to lie. #thomascookrefunds BBC Trending

#thomascookrefunds this guy is the one I believe managing the communication for UK Civil Aviation Authority Richard Stephenson perhaps you might like to respond to the hash that is Thomas cook refund process, leaving front line staff to deal with the lies. Piers Morgan The Sun

Where’s my refund gone???? Hold these people to account UK Civil Aviation Authority

Hold these people to account Martin Lewis ITV News The Sun

UK Civil Aviation Authority sure there will be an excuse at some point why you can’t pay certain types of claims. #notholdingouthope #lies #thomascookrefunds #holdthemtoaccount #taxpayersmoney Boris Johnson Piers Morgan

#holdthemtoaccount UK Civil Aviation Authority Piers Morgan The Sun Richard Stephenson

Another weekend of failure from UK Civil Aviation Authority still no refund well over 60 day deadline #taxpayersmoney Richard Stephenson what’s this weeks excuse #thomascookrefunds #holdtheseoeopletoaccount Martin Lewis The Sun

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What date you processing simple question simple answer. Was told 45 days 50 days ago, need to put food on the table. Martin Lewis please those that are waiting for refunds.

Hi Under the Package Travel and Linked Travel Arrangements Regulations 2018 (Package Regs), I am entitled to get my money back within 14 days from the travel operator who received the payment for the holiday. In this case being Virgin. I now consider you breach of this regulation

@VirginHolidays Martin Lewis now report for unfair behaviour during the Covid 19 pandemic. I want my money back you are in breach of Regulations

Latest excuse from @VirginHolidays There is currently a delay on refunds due to a number of reasons, a big factor in this is when you make a booking and pay the final balance, we then pay the airline for the flights including Virgin Atlantic, we then pay our suppliers for hotels

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