oyalty -To guarantee their future, financial service industry need to view their customers as humans & build their approach around this. Support teams can deliver game-changing customer experiences & foster brand loyalty, focus on long-term outcomes rather than short-term fixes.

Cyber Financial Crime

Salesforce say, 73% of IT leaders have cited that automation saves employees between 10% & 50% of time previously spent on laborious, manual tasks, with a further 57% declaring that automation technology has saved departments, 10% to 50% on costs previously manually processed

The attention economy is usually defined as an approach to managing information that treats human attention as a scarce commodity and applies economic theory to solve various information management problems. “Attention is a resource—a person has only so much of it” (M. Crawford)

Attention is not only a resource but a currency: users pay for a service with their attention. And it should be good for brands that have a powerful new tool to let people know about the products and services they sell such as Facebook, Instagram, YouTube, etc.

Hondo yaJehova

Will the world ever be the same again

A major concern is that IT systems are rolled out in cyberspace but aren’t protected. Who is certifying security and why are companies not being held responsible for inadequate security?

CYBER FRAUD SUMMIT BOW HAPPENING IN NYANGA

Cyber Security Awareness a responsibility of every Zimbabwean