Monica Iannacone (@monicaiannacone) 's Twitter Profile
Monica Iannacone

@monicaiannacone

Senior Solutions Engineer @Salesforce🤩 8x #Salesforce Certified | 🇺🇸3x @MerivisVets | #2xRanger #Consultant | Merivis & US Navy Reserves ⚓️

ID: 851771316579348482

linkhttp://linkedin.com/in/monicaiannacone calendar_today11-04-2017 12:18:01

485 Tweet

491 Followers

1,1K Following

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Follow this trailmix, aka your custom learning playlist: Double Star Ranger Quest Jan. - Mar. 2025 #trailmixitup trailhead.salesforce.com/users/teamtrai…

Monica Iannacone (@monicaiannacone) 's Twitter Profile Photo

Follow this trailmix, aka your custom learning playlist: Triple-Star Ranger Quest Jan. - Mar. 2025 #trailmixitup trailhead.salesforce.com/users/teamtrai…

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Just earned the Salesforce Success Plans badge on @Trailhead and you should too! trailhead.salesforce.com/content/learn/…

Monica Iannacone (@monicaiannacone) 's Twitter Profile Photo

Just earned the Drive Productivity with Salesforce AI badge on @Trailhead and you should too! trailhead.salesforce.com/content/learn/…

Monica Iannacone (@monicaiannacone) 's Twitter Profile Photo

Salesforce is the #1 agent-first enterprise, where humans with agents drive customer success together. We’re calling Agentforce sellers who can solve customer challenges. Let’s create the agent-first future, together—apply today! DM me or a referral. sprou.tt/1ZSLURdAJDQ

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Stop letting non-selling tasks drain your sales team's time! ⏳ Check out how leading companies are using Agentforce to automate lead nurturing, coaching, and quoting, freeing up reps to focus on what matters: customers! Download the lookbook below. sprou.tt/1YR8dTOQO1U

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See for yourself why over 12,000 Agentforce agents have been built by heading over to Trailhead to get some hands on experience and Agentforce badges! sprou.tt/1958RjPIpb1

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Work just got conversational. #Salesforce + #OpenAI first of its kind partnership will let companies access Salesforce’s Agentforce 360 platform in ChatGPT & enable ChatGPT in Slack. Query CRM, summarize convos, & checkout purchases, in one conversation. sprou.tt/1ma5ZbPydck

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Marc & Lynne Benioff announced a $100M gift to UCSF Benioff Children’s Hospital, and Salesforce pledged $39M in support to education and children’s hospitals. The combined contributions of Salesforce and the Benioffs to the Bay Area is now over $1B. sprou.tt/14udEFcXLjN

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Employees lose an average of 352 hrs each year to IT challenges, costing businesses billions and stretching resources. Salesforce today introduced Agentforce IT Service, an agent-first, conversational-first IT support product suite that lightens the load. sprou.tt/1wcHLkNTVFh

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Today, Salesforce announced Agentforce 360, redefining how work gets done in the age of AI. Agentforce 360 uniquely brings together the four ingredients of an Agentic Enterprise:  🔵 Agentforce 360 Platform 🔵 Data 360 🔵 Customer 360 Apps 🔵 Slack sprou.tt/1x9hdxWrmf8

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Security and compliance teams are burnt out, leading to a reactive cycle that puts orgs in vulnerable positions. To combat this, Agentforce now protects customer data & simplifies compliance by working through Salesforce’s security and privacy solutions. sprou.tt/1X2H16wWLez

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MuleSoft replicates its success with integration and APIs to tackle agent sprawl with new MuleSoft Agent Fabric. sprou.tt/1CoULiEJojJ

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There’s a narrative that AI agents will eventually build themselves, putting developers out of work. In reality, the best enterprise agents undergo refinement — building, iterating, observing, testing, evaluating, and optimizing — to be truly effective. sprou.tt/1UFLbuyHwSu

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Life Sciences Cloud for Customer Engagement extends the Life Sciences Cloud portfolio with a new, agent-first solution that revolutionizes the way life sciences companies like Fidia interact with healthcare professionals. sprou.tt/10sJYHKNgEF

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Salesforce is expanding data, governance, security, and semantics capabilities across the Salesforce Platform — so every AI agent operates with the same accuracy, context, and control. This helps companies move from cautious experimentation to action. sprou.tt/1wrVUdZMRwD