Michael Conti
@michaelconti411
Michael Conti focuses on Call Center & Unified Communications technologies to meet business challenges, increase employee productivity & improve the #custexp.
ID: 34778779
http://www.michaelconti411.com 24-04-2009 00:03:09
3,3K Tweet
1,1K Followers
865 Following
Nice share. Excellent info from the experts: Great perspective folks. Christa Heibel Jim Rembach Shep Hyken Colin Taylor TRG lnkd.in/dqRD6Nmh
Always good content from Laura Sikorski. Thanks Laura: Get rid of or drastically modify phone trees and offer live agent routing or self-service. No matter who I talk to, people do not like press menus! #customerexperience #callcenter #callcenterlife lnkd.in/gnbS3cNE
Always great insight from Sheila McGee-Smith, Thanks for sharing @CIMICorp's article. lnkd.in/en5i39uf
Thank you for a wonderful event and spirited debate. Travis Pangburn Dinesh D'Souza Alex O'Connor