Your last chance to register before it's too late! Learn #PlainLanguage basics in 1.5h from where you are #virtual! #GCDigital #DigitalTransformation #ContentDesign #UxWriting #ClearCommunication

“We know that most people don’t read most words on a web page. That’s why it’s important to make sure that every word on a page is there for a reason.”

Now hiring: someone stuck on LRT thinking “this is a bad user experience”. We’re looking for a web-savvy pro to lead a content design team. Read this poster. You can’t fix the train, but you can fix the CRA web presence. #UX #GCjobs #OttawaLRT - careers-carrieres.cra-arc.gc.ca/gol-ged/wcis/p…

Now hiring: talented problem solvers with a passion for user-centric design to help make CRA’s web presence easier to navigate and understand. If bad web content makes you want to scream, then learn more about our team and opportunities. careers-carrieres.cra-arc.gc.ca/gol-ged/wcis/p…

CRA is gearing up to make some significant improvements to the Web presence. An exciting place to work!

Government, stop publishing pages, start thinking in structured content segments - where they fit, how they fit. Algorithms feed users the information that is easiest for machines to find/read (best-structured), even if it is not correct! #ContentDesign linkedin.com/pulse/stop-pub…

Huge shout out to PHAC/HC comms teams. Working tirelessly to provide critical info so CDNs can stay safe. This is public service. Thank you so much. Healthy Canadians Canada's CPHO #COVIDCanada

📣 You can prepare now to make sure your application for the Canada Emergency Response Benefit is as simple and quick as possible! Visit the page below for answers to all your questions, and to find out how to apply on April 6. #COVID19 #StayAtHome canada.ca/en/revenue-age…

Product people! What are the things you’d recommend to someone wanting to get started in product ownership/management? Podcasts, books, conferences, people to follow, videos, tips! What’s good?

I’m in @LeFonfon!!! Challenge accepted. I nominate these great men: @singhav8r Patrick Martin Marc Viau Eric Michaud Shawn Arsenault Andre Elvas Jon Kirk Mario Bonito Chad Farquharson @sassy1903 Robin Galipeau

It was a pleasure to virtually present at #ConCon9 to an audience of 100+ 😀 Thank you for tuning in everyone! Slides for the session preview.tinyurl.com/y6uw3w6j #contentDesign #contentStrategy #UXwriting Connect with me if you want to chat more about it!

CFIB was pleased to work with Canada Revenue Agency in developing its online calculator to help small employers determine their use of the wage subsidy (CEWS). Even if your business wasn't able to qualify under the old rules, I recommend giving CEWS another look. canada.ca/en/revenue-age…

Calling all Designers in #GCDigital✨ Our CDS Design community is looking to learn more about what you're all working on😃 If anyone’s interested in showcasing something at our next Design Lunch & Learn, we’ve still got some open spots! DM if you’re interested/have questions.

A special thought for my colleagues in ITB who are working over the weekend for the business suite release. A special group of dedicated public services IT professionnels that represent the true value of the public service #ITBproud 👏Thank you

🏘️ Did you #WorkFromHome due to #COVID19? If your home office expenses won’t be reimbursed by your employer, you may be able to claim a deduction on your tax return. Find out if you’re eligible➡️ ow.ly/tXZm50CM6pc #CdnTax

An exciting time in government for data driven people to drive digital change. We need you! Join the public service and make a difference in the lives of Canadians.

Next week is #ServicesWeek! Dan Howarth, Imran Akthar and I are exploring how researchers and content designers work better together. We'll have lightning talks from Eloise King-Smith (She/Her) & @pcwsmith as well as a content crit. Come join us, 3 March , 3-5pm (GMT)👇. eventbrite.co.uk/e/content-desi…

#goredblacks #weareback

Another night at ⁦TD Place⁩.. go ⁦Ottawa REDBLACKS⁩ !!!