I see this as the root of so many problems today, that issue of not knowing where we want to get to. Outcomes before outputs, please. #strategy #design #ux #politics #economics #policy

Yessss!! Videos and presentations are up from the international design conference in Rotterdam conference.gebruikercentraal.nl #govdesignconf That's my weekend gone....

Will be printing these off right now! Now where's my laminator.....

I won't be there this time, but you should be!

Working for the #GC? Want to know what content design skills you need to succeed? Fill out this survey forms.gle/pr9oxkyNhsHmLd… to help fill in the gaps in this open network graph graphcommons.com/graphs/4975a0e…. #UXwriting #ContentDesign #ContentStrategy #GCDigital #DigitalCommunications

“Taiwan has developed one of the world’s most vibrant political cultures by making technology work to democracy’s advantage rather than detriment. This culture of civic technology has proved to be the its strongest immune response to the new coronavirus.” trib.al/WM6wZr5

“Be pragmatists rather than perfectionists.” Amanda Diamond taking the pressure off making content perfect - if you’ve made it better than it was, that’s enough 💪👏 #ConCon9

Hey UX friends! GDS has opened up their class on creating user centred content for digital services or products. Introduction to Content Design from GDS and the #govcontent community Starts 8 Feb on FutureLearn futurelearn.com/courses/introd…

Next week is #ServicesWeek! Dan Howarth, Imran Akthar and I are exploring how researchers and content designers work better together. We'll have lightning talks from Eloise King-Smith (She/Her) & @pcwsmith as well as a content crit. Come join us, 3 March , 3-5pm (GMT)👇. eventbrite.co.uk/e/content-desi…

Thanks so much to everyone who attended our session at #ServicesWeek and our guests @pcwsmith and Laura Yarrow Shout-out to the Canadian contingent #gcdigital :). Check out the presentations and resources discussed 👇 github.com/danhowarthdwp/…

Hi #ContentDesign friends! GDS is virtually hosting #ConCon10, its cross-government content conference, on May 18 from 9-5 (BST). Want to share your experiences? Tell them your idea by 21 April ⏰. That includes you #gcdigital folks too! surveys.publishing.service.gov.uk/s/ConCon10idea…

Great new opportunity for #Content Canadian Digital Service (CDS) 🇨🇦 digital.canada.ca/join-our-team/…

#ConCon10 is officially on! I'll be presenting with user researchers from UK gov about content designers and user researchers working together. This is a cross-government event so that includes you too #gcdigital! Tickets are available from eventbrite.co.uk/e/concon10-the….

#ConCon10 is on! First up is the incomparable Rahela Beto on ContentOps

Great talk from @rahelab with compelling evidence for value of ContentOps. Next up for #ConCon10 warmana on how MOJ have integrated ContentOps

Well we're done our #concon10 session! Thanks everyone for coming, we had a blast :)

Thanks all for coming to our #ContentDesign session at #ConCon10👏! Shout out to Dan Howarth, Imran Akhtar, Venetia Wan, Ariana Mihoc for awesome talks. Favourite feedback: 'It felt kind and inclusive'🥰 Slides and resources: github.com/danhowarthdwp/…

We've organised a fun giveaway! 🥳 You can enter to win 'The Content Strategy Bookshelf'— all 12 of these incredible books (see thread): workingincontent.com/bookshelf 📚🧵👇

Looking forward to being on the panel for the UX horror stories. Just 2 days to submit your stories!

I’m growing our writing team here at Checkout.com ! You’ll work with me, amazing product designers like Mikaela Argyriadou, and researchers like Alcinda Lee to build user-centered products. #UXWriting, #ContentDesign, #FinTech, #Hiring, #LondonJobs jobs.lever.co/checkout/ea22b…