@kustomer : Working in customer support is well known to be stressful. The standard turnover for call center agents is 350-45%. Many workers burn out or look for a better opportunity. Unsurprisingly, CX leaders have consistently struggled with staffing. Kustomer’s Top CX Challenges Report • TwiCopy

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linkhttp://www.kustomer.com calendar_today01-10-2015 13:12:11

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Kustomer

@kustomer

2 months ago

Working in customer support is well known to be stressful. The standard turnover for call center agents is 30-45%. Many workers burn out or look for a better opportunity. Unsurprisingly, CX leaders have consistently struggled with staffing. Kustomer’s Top CX Challenges Report

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