I am excited to announce that I will be speaking at the Argyle CX/UX Leadership Forum on December 7, 2021! Register now: bit.ly/3G0DX4z #RingCentral #ArgyleDigital #CX #UX

The RingCentral #CX #BookClub continues Thurs 12/9 - Join Shep Hyken and author Karin Hurt as they discuss the book Courageous Cultures. Great #CX starts with #EX & #CourageousCultures. You will receive the book for #free when you register for the event - bit.ly/3y6lBfN

This will be a great event - better #cultures lead to better #ex and better #cx. I hope you will be able to join us tomorrow.

How can you build stickiness in your org by developing #leaders that are focused on driving better #CX. Join Max Ball and Stacy Sherman ~ #DoingCXRight and me for this week's episode of the #HeartofCX #podcast to find out how to combat #TheGreatResignation. youtu.be/ss0dQE6Hlj4

This week on the #HeartofCX #podcast, Max Ball and I talk with Anne Slough, Principal Analyst of Sales Operations at Forrester. This is a great conversation on how #sales is leveraging advanced #contactcenter #technology to drive better outcomes. youtu.be/ah5i3a5CNo8

Looking forward to speaking with Max Ball, @futbolforkids and Erik Linask today. So many great insights will be shared!

Join Fred Reichheld, Shep Hyken, and Joanna Palmer from RingCentral at our next Webinar as they discuss Reichheld's latest book, Winning on Purpose: The Unbeatable Strategy of Loving Customers and the power of NPS feedback! Register here: bit.ly/3w7rr1K

Looking forward to presenting how to enhance #agentexperience through AI this week at the #c3techsummit2022 tomorrow #goC3

I will be speaking at CX Network ‘s Voice of the Customer 2023! 📆 February 16th, 2023 – 9:30 am EST 👉 Register for free at bit.ly/3I6yq0t #customerexperience #customercentric #customersatisfaction #customerloyalty #customervoice