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We’re working with Digital Health and Care Wales to develop a service to support the delivery of safe and effective care for all women and birthing people in Wales. Read to understand the importance of including seldom heard voices in user research. 👇 digitalpublicservices.gov.wales/blog/including…

What a team! Great day and great to meet in person... see you all next in 2024 (time flies!!)

The language of ‘good people’ some of whom may be ‘great leaders’. Imagine the positive difference you can make to people around you with your words.

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Productivity is not just about hard work. It's about taking care of yourself too. 📸 lizandmollie 📩 Ready to transform your workplace? Join 26,000+ changemakers and revolutionize your work life! ➡️  buff.ly/48o3QdU

Here are the top 10 #UX study guides published in 2023 that our audience read the most: nngroup.com/news/item/top-…

A friend of mine coined the phrase “The NHS is so big it generates its own gravity” How do you improve such a beast? What could be a design philosophy for sustained success today and looking forward? I am attracted to New Local community thinking

For my MSc digital transformation dissertation, I am undertaking a service evaluation study into the current processes and systems for delivering medication support to older people in Monmouthshire. I am looking for community pharmacists and GPs to interview. Feel free to DM me.

I'm reading some fantastic supplier bids for our Service Design training contract today. If you're a leader of devolved public services in Wales, Centre for Digital Public Services will be offering FULLY FUNDED training opportunities in Feb-March (for you and your team) to learn Service Design DM me!

🚨New blog post alert🚨 Hear from our User Researcher, Tom Brame, as he explains how the first meet-up for the User Research in Wales community unfolded. It really proved the importance of face-to-face events! Find out more: digitalpublicservices.gov.wales/blog/user-rese…

. Centre for Digital Public Services will soon be offering FULLY FUNDED Service Design training (all about making your service better meet user needs). 1⃣Creating the conditions for better Service Design (1 cohort of 8 leaders) 2⃣Service Design Training (8 cohorts of up to 12 people) Interested? DM me

🧍How important is user-centred design? We’ve been working with Centre for Digital Public Services to conduct user research for the Digital Maternity Cymru programme. Our blog post discusses the importance of user-centred design: dhcw.nhs.wales/news/in-depth/… #UserCentredDesign #ServiceDesign

Blwyddyn newydd, gyrfa newydd?🤩 New year, new job?🤩 Angen ychydig o help llaw? Need a helping hand? Dyma Adrián J Ortega 🗺️🧭 yn egluro beth a'i harweiniodd i'r yrfa hon. Here’s our content designer, Adrián, explaining what lead him into this career. 📽️ youtu.be/1lAuGUqaEmo?si…

🧵We have some exciting news... Trio writing is on the road🥳 We’ve partnered with ComisiynyddyGymraeg to help public organisations create better bilingual content. Do you want to help make Welsh services easier for users? Join us!🙌

Join us to talk about how we can design bilingual content

The team at Welsh Government have been doing some really interesting work to develop user research and embed user needs at the heart of Welsh Gov services - this is an exciting job opportunity! linkedin.com/jobs/view/3836… cc. @jukesie

A perspective worth thinking about. Being different is a good thing. Without it, things don’t always move on.

Delighted to be at Community Housing Cymru #GovConf24 today with Alaw 🥰 If you’re attending please come and say hello, I’d love to chat to you about digital skills, connecting with other digital professionals, user centred service design and our #DigitalServiceStandards

Ry’n ni wedi cyrraedd ein stop olaf🚗💨 The team are in St Asaph today, delivering the last Language Matters session on our roadshow. Mi fydd hi’n ddiwrnod gwerth chweil! The attendees are in store for a great day! #YrIaithArDaith #LanguageMatters