Jessica Ekholm (@jessekholm) 's Twitter Profile
Jessica Ekholm

@jessekholm

Research Vice President @ Gartner. Follows tech innovation; CX, UX, apps, IoT, conversational platforms, bots.. views my own.

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calendar_today18-08-2010 10:28:33

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DigitalGenius (@digitalgeniusai) 's Twitter Profile Photo

Jessica Ekholm Jessica Ekholm from Gartner says companies need to "pick the right battles" with AI tools by examining where customer pain points are, and develop a #CX strategy that uses artificial intelligence in customer service strategically. searchcrm.techtarget.com/tip/How-artifi…

Gartner (@gartner_inc) 's Twitter Profile Photo

#AI -enabled tools create smarter marketing, customer support and sales experiences. Join us on October 16 at 10 a.m. ET for a free webinar with Jessica Ekholm, 'How AI Will Impact the #CustomerExperience of the Future'. Register here: gtnr.it/2P0P8Du #CX #GartnerCX

#AI -enabled tools create smarter marketing, customer support and sales experiences. Join us on October 16 at 10 a.m. ET for a free webinar with <a href="/jessekholm/">Jessica Ekholm</a>, 'How AI Will Impact the #CustomerExperience of the Future'. Register here: gtnr.it/2P0P8Du #CX #GartnerCX
Gartner (@gartner_inc) 's Twitter Profile Photo

Get to know Jenny Sussin, MVP of Research and Advisory, as she gears up for Gartner Symposium/ITxpo Orlando on our Instagram TV channel: bit.ly/2IWEngh #GartnerSYM

Get to know <a href="/JSussin/">Jenny Sussin</a>, MVP of Research and Advisory, as she gears up for Gartner Symposium/ITxpo Orlando on our <a href="/instagram/">Instagram</a> TV channel: bit.ly/2IWEngh #GartnerSYM
Jessica Ekholm (@jessekholm) 's Twitter Profile Photo

It is out! Our latest report "5 Steps to Help Tech CEOs Understand Customers More Efficiently Through AI" gtnr.it/2OK9bXs #CX #AI lnkd.in/d33UXPb

Gartner (@gartner_inc) 's Twitter Profile Photo

Find out how #artificialintelligence can make a difference in #customerexperience and where to focus your enterprise's #AI initiatives to maximize value in this Gartner podcast: The Intersection of AI and #CX, with @whitandrews_ and Jessica Ekholm: gtnr.it/2OXEXR1

Find out how #artificialintelligence can make a difference in #customerexperience and where to focus your enterprise's #AI initiatives to maximize value in this Gartner podcast: The Intersection of AI and #CX, with @whitandrews_ and <a href="/jessekholm/">Jessica Ekholm</a>: gtnr.it/2OXEXR1
Jessica Ekholm (@jessekholm) 's Twitter Profile Photo

Only a few weeks to go! Looking forward to attend our #GartnerAPPS summit in Vegas. Last year most of my conversations were around chat bots.. will it be the same again this year?? #AI #Chatbots #CX gtnr.it/2ELDIj3

Jessica Ekholm (@jessekholm) 's Twitter Profile Photo

#GartnerSYM Swedish #Furhat seem to sum up all my conversations so far this week.. #AI #sentiment #social #HumansandRobots #Barcelona #Gartner #ITXPO18 lnkd.in/d6nHNGr

Jessica Ekholm (@jessekholm) 's Twitter Profile Photo

Listening to Sir Tim Berners-Lee talking about what happened to the internet (all its good and bad sides) makes me think of how we shall approach AI as a human race as enterprise adoption is ramping up. #AIforGood #akamai #freespeech

Gartner (@gartner_inc) 's Twitter Profile Photo

#Customerexperience (#CX) can drive business growth - or hurt it. Watch our panel discussion webinar, 'Ways #AI Transforms the Customer Experience' with @WhitAndrews_ Gene Alvarez Jessica Ekholm Brian, anytime on-demand to learn more: gtnr.it/2Qcfm6Q #GartnerSYM

#Customerexperience (#CX) can drive business growth - or hurt it. Watch our panel discussion webinar, 'Ways #AI Transforms the Customer Experience' with @WhitAndrews_ <a href="/galvar60/">Gene Alvarez</a> <a href="/jessekholm/">Jessica Ekholm</a> <a href="/BrianManusama/">Brian</a>, anytime on-demand to learn more: gtnr.it/2Qcfm6Q #GartnerSYM
Gartner (@gartner_inc) 's Twitter Profile Photo

Artificial Intelligence-enabled tools create smarter marketing, customer support and sales experiences. Watch our free webinar, 'How #AI Will Impact the #CustomerExperience of the Future' with Jessica Ekholm and Brian anytime on-demand: gtnr.it/2SLLQ5l #GartnerCX

Artificial Intelligence-enabled tools create smarter marketing, customer support and sales experiences. Watch our free webinar, 'How #AI Will Impact the #CustomerExperience of the Future' with <a href="/jessekholm/">Jessica Ekholm</a> and <a href="/BrianManusama/">Brian</a> anytime on-demand: gtnr.it/2SLLQ5l #GartnerCX