Jessica Ekholm
@jessekholm
Research Vice President @ Gartner. Follows tech innovation; CX, UX, apps, IoT, conversational platforms, bots.. views my own.
ID: 179893978
18-08-2010 10:28:33
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Jessica Ekholm Jessica Ekholm from Gartner says companies need to "pick the right battles" with AI tools by examining where customer pain points are, and develop a #CX strategy that uses artificial intelligence in customer service strategically. searchcrm.techtarget.com/tip/How-artifi…
#AI -enabled tools create smarter marketing, customer support and sales experiences. Join us on October 16 at 10 a.m. ET for a free webinar with Jessica Ekholm, 'How AI Will Impact the #CustomerExperience of the Future'. Register here: gtnr.it/2P0P8Du #CX #GartnerCX
Find out how #artificialintelligence can make a difference in #customerexperience and where to focus your enterprise's #AI initiatives to maximize value in this Gartner podcast: The Intersection of AI and #CX, with @whitandrews_ and Jessica Ekholm: gtnr.it/2OXEXR1
#Customerexperience (#CX) can drive business growth - or hurt it. Watch our panel discussion webinar, 'Ways #AI Transforms the Customer Experience' with @WhitAndrews_ Gene Alvarez Jessica Ekholm Brian, anytime on-demand to learn more: gtnr.it/2Qcfm6Q #GartnerSYM