"I lead with an agenda of quality, not cost cutting, but the idea that making patients better by delivering perfect care, is the economic secret sauce of healthcare." Richard P. Shannon, MD is a speaker at our Executive seminar. Learn more hubs.li/Q01gh3760

#Safety is a foundation for habitual excellence in all dimensions of a healthcare organization's performance incl quality accessibility morale and cost. Our executive seminar w/The Leapfrog Group at Duke Health will help you learn how and start an action plan. hubs.li/Q01gkk7Q0

Did you know that skin cancer is the most common cancer in the US? July is U.V. Awareness Month, check out these 5 common sunscreen mistakes from AAD. hubs.li/Q01gsZQd0

Super appealing sketchnote video from Charles Duhigg spotted by Nancy in Lux - #psychologicalsafety = the secret to successful #teams Tom Geraghty

Nabbed St. Helens, Rainier, Adams, and Hood all in one. I love the Northwest

"The core that drives me in this journey is empowering our teams as #ProblemSolvers every day [in] every opportunity they have and developing our leaders as coaches and really pushing that." David Zaas, MD, MBA #HabitualExcellence #Leadership hubs.li/Q01h6hJD0

From the #Lean Blog archives: Receiving the Shingo Research Award for “Healthcare Kaizen” leanblog.org/2014/05/receiv…

"If you want to make the wrong decision, ask everyone." – Naval

"...everyone involved in the problem-solving process..."

"I have a dream that my four children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character" - Martin Luther King Jr, 28 August 1963. #NobelPrize #MLK

“Back to school” this week!

Me…on the path of work, when I am observing and listening to my clients…

“My best skill was that I was coachable. I was a sponge and aggressive to learn!” ~ Michael Jordan

If you want learning, you need psychological safety. If you want psychological safety, start with this video: youtu.be/oTPhiPHqIzM We touch on what it is, why it matters, and a simple strategy to build it. Thank you: Amy Edmondson for sharing your fantastic work with us!

Best indicator of whether or not you have psychological safety in a team is more or less equal participation in the discussion. Great illustration. Yes, bosses, person 1 is you.

Focus on the process…and trust the process

Every student athlete needs to watch this

"...its the process...its what you do..."