“Why do bad incidents happen to good engineers” - @norootcause.surfingcomplexity.com on Bluesky 😂 I’m dead Learning from Incidents in Software #LFIConf23

“You know you did a great incident review if 5 years later, people are still drawing the diagrams you created in it on whiteboards for new hires” — @lauralifts #LFIConf23

Kicking off #LFIConf23 Day 2 with the opening keynote, @lauralifts is talking through the goals of incident analysis. Sense-making, communication, remember, and plan.

Attending #LFIConf23? Don't miss diving in with Courtney Nash today to see how the shallow incident data reveal little and examples of incident reports from the #VOID that illustrate the value of substantive, qualitative investigation.

- Pair refreshing your run books with onboarding - rely on what your company cares about - premortems before large events this and more tips on improving on-call from Bridget Lane at #LFIConf23

Love seeing more real data in the wild showing how MTTR (and severity) aren’t useful incident data. Mr. T Learning from Incidents in Software conf.

If you're at #LFIConf23 get your own copy signed by Alex Hidalgo! 🐕📚 @ the Nobl9 Booth cc Learning from Incidents in Software s/o O'Reilly Media 📕

Stop by the Nobl9 booth today during the afternoon coffee break for a book signing with speaker and author Alex Hidalgo !! #LFIConf23

Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23

Thanks to everyone at #LFIConf23 for stopping by the Nobl9 booth to connect and chat about #SLOs! 🙏 We're still here. Come by and say hello👋x🥳

What a way to close the day! We’ve got John Allspaw in the house with his closing keynote.

Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions. #LFIConf23

.Jason Koppe joins us to discuss how Indeed was able to evolve their Learning from Incidents practices and team! #lficonf23

And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!

All recordings from #LFIconf23 are now posted to YouTube! A big thank you to Great Circle Associates, Inc. for making the recordings possible. youtube.com/playlist?list=…

Thanks for joining, Casey!

LFI recap starting soon at 5pm ET! fen from Equinix will be hosting a live stream panel to recap their experiences and highlights at #LFIconf23! Watych on YouTube (YouTube.com/equinixdevelop…) and Twitch (twitch.tv/equinixmetal).