In 2004 I got the opportunity to work with Jeff Bezos to develop the original Kindle. It was Amazon’s first foray into hardware and I learned a ton from my interactions with Jeff. Here’s some of the stories and lessons that I took away from that experience:

2020 Year in Review- 7 Essential Lessons for Retailers blog.compliantia.com/2020/11/24/202… via @compliantia

This Target has a gift card DEPARTMENT. 61% of customers spend more than the amount of the gift card, 75% spend more than the value of their card, and 55% of gift card recipients require more than one shopping trip to the store to spend the balance of their card. #retail

Delivering exceptional experience with AI in a heterogeneous contact center environment [WEBINAR] customercontactweekdigital.com/customer-exper… #cx #ad

Christmas vacation log Day 1: There's so much food in this house I'll never eat it all. Christmas vacation log Day 3: Actually, you're never going to believe this.

Meet the 100 most influential people in E-Commerce [2021 edition]: ecomweekly.co/experts Featuring: Austin Brawner, @chloethomasecom, Valentin Radu, @paulalexgray, Kate Morris, Francesca S Nicasio, Liz Couto, Paul do Forno 🛒 🇺🇸🇨🇦🇵🇹, TJ Gamble | Ecommerce Aholic, Alaa Hassan & more!

Sales Planning: 8 Steps to Better Prospecting, Tactics, and Results leadlander.com/blog/sales-pla…

How to Bring Out the Best in Your Retail Employees blog.compliantia.com/2021/01/25/how… via @compliantia

The internet feels like it's getting to stage whereby you can't view any webpage without completing some obstacle, questionnaire, captcha, ad view or email sign up. Despite improvements in UX, web design and page load times it's becoming more difficult to browse smoothly.

Cash Discounts vs Surcharging: Which Zero Fee Credit Card Processing Program is Better? paymentdepot.com/blog/cash-disc…

Lessons in relationship-building with Ben Bridge Jeweler: how the company promotes curation, craftmanship, and community across multiple channels and locations 💍💫salesfloor.net/lessons-in-rel…

Glad we cleared things up 😂

A surprisingly effective way to get what you want is to not settle for less than what you want. It doesn't always work—you can't force the world to be a certain way—and you may need healthy doses of patience and doggedness, but your life bends toward what you accept.

“Cursing statistics roundup posts” 😂

🙋🏻‍♀️

Writing is just sprinkling em dashes between phrases until you die

Here is one of those topics that seems small, & gets zero wide media coverage, but affects everyone reading this tweet in a small way every day, and in theory happens 5,443,200,000 times every day. You can see it here, as spotted by Jenny Hearn. Can you spot it? (cont...)

Not a Wordle, just a reminder of what happens to your web traffic when you have a long-term content marketing strategy. ⬜️⬜️⬜️⬜️⬜️⬜️⬜️ ⬜️⬜️⬜️⬜️⬜️⬜️↗️ ⬜️⬜️⬜️⬜️⬜️↗️⬜️ ⬜️⬜️⬜️⬜️↗️⬜️⬜️ ⬜️⬜️⬜️↗️⬜️⬜️⬜️ ➡️➡️➡️⬜️⬜️⬜️⬜️