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Will your bus be one of the 1500 buses we cancelled today across the country? Who knows, the First Bus app certainly won’t tell you.

Good evening everyone, Lauren singing in with a coffee in hand.☕ I'm just logging onto the system to deny all your compensation requests. Let me know if I can help with anything!🚌

This is a perfect excuse for us to drive straight past you. No need to stop if we can't see your phone torch on ;) - Lauren

I'm clocking out early because I'm bored of dealing with your complaints. It's not my problem if your bus doesn't show up. I'm in a nice heated contact centre. -Lauren

I called in sick today so don’t expect any replies. -Lauren

Check out the First West of England Trustpilot score! Appalling but I can’t say I’m surprised.

Chaos For Wales Not as bad as our 1.2 rating!

We hope you're looking forward to the SCRAPPING of our sister company Buses Of Somerset's 54 and 58 services in April. -Tamsin

We will now be giving away free clothes on any of ours buses that are delayed! dailyrecord.co.uk/scotland-now/s… Oh no, we've run out already. -Faye

I've just been blocked by First West of England 😱😱😱 Took almost as long as their contact form replies. -Alex

Good evening everyone, Lauren singing in with a coffee in hand.☕ I'm just logging onto the system to deny all your Customer Promise requests. Let me know if I can help with anything! -Lauren

That's right folks, we prefer to buy a new office than invest in our passengers. globalrailwayreview.com/news/170840/gr…

We don't even have electronic screens on most of our buses but will get Phil to put some posters up when he's back from annual leave. -Lauren

It's not their fault, they are just waiting for a reply to our contact form. ^Kiki

Sorry! Alex and I got a bit excited after work. ^Kiki

Hi Max! I can certainly assist you with this today! Many of our buses terminate in Cancelled due to operational reasons. Some buses are also on diversion via Cancelled. We are doing this because here at First Bus, we want you to have the best experience possible! -Alex

Sorry, Alex had gone clubbing the night before so wasn't in the best state of mind when he came into the office! Apologies for the inconvenience caused, we hope you were, since, able to continue your journey with us and have the best experience possible! ^Kiki

Indeed, we were going to do this but then Somerset Bus Partnership @somersetbuspart.bsky.soc kicked up a conundrum and snitched on us to Somerset Council so we had to send buses up that silly hill again! But we'll make sure it's out of the timetable for good come September. -Jessica