The idea is: let’s fix it in the moment Daily management is a critical component for sustaining improvement, we want to determine how we did today and how can we do better tomorrow. Read more on how to embed accountability: virginiamasoninstitute.org/daily-manageme… #healthcare #accountability

Reposting for future reference.

Maps, pictures, lots of information and updates all available on the website. Please share. findjackosullivan.co.uk

As a change leader, I've spent a lot of my professional life in workshops. I've participated in many workshops that have resulted in outstanding insights leading to positive action. I've also been in workshops that were a waste of everyone's time. So I appreciated this new

If all departments have rocks and idea boards the staff survey results will improve as team members will say yes to feeling listened to. Does your team have a rocks and ideas board? If not we can support you to set it up. Contact us via the Improvement Hub on The Source.

Reminder to all WAHT colleagues to complete the staff survey. This is so important and every voice counts. Ensure the results represent this organisation by encouraging all to complete it please.

Retail Volunteers needed in the children’s charity shop in Worcester. Any DofE people? Any part time folks? Any retired folks? Anyone like me who has volunteering as a hobby? #Worcestershirehour volunteer.barnardos.org.uk/opportunities/…

The language we use as leaders shapes workplace culture. It plays a critical role in psychological safety. Our words (& the way we communicate) can encourage the experimentation & risk-taking we want our teams to demonstrate for innovation & improvement. It can also stifle

How to say no. A superb article: "In a world that often values compliance over authenticity....we find ourselves entangled in a web of obligations, constantly saying yes to requests that may not align with our true desires or priorities. Yet, buried beneath the layers of societal

Women with endometriosis have been failed for far too long. This government is working to improve treatment for this condition and increase recognition of its impact on women's working lives, education and relationships.

Trust is essential for cooperation, coordination and performance at all levels of interaction at work. Trust is a dynamic process, not a static thing, fuelled by reciprocity: people responding to positive actions with other positive actions. Three interconnected components build

"Creating team joy & wellbeing: a guide for leaders". This is a super resource, designed by leaders in health & care, to help teams and leaders assess where they’re at, identify how to grow as a team & make meaningful changes to improve team well-being. It includes practical

A new article by Harvard's Michael Beer & collaborator Johanna Pregmark identifies "seven silent killers" - leadership or organisational barriers that are publicly undiscussable yet consistently block the delivery of strategy & change. It builds on Beer's previous research that

We don't need to engage everyone in our network/community of practice/improvement campaign. Trying to activate the passive parts of our community or stakeholder group can be exhausting & demoralising . Unequal participation is natural. In most communities/groups we can see three

I’m so delighted that all 72 LibDem MPs signed this letter to Wes Streeting Ashley Dalton MP asking the govt to back the ME/CFS Delivery Plan with the resources it deserves. May this be a huge encouragement to the ME community and the start of meaningful change. #WorldMEDay

Volunteers needed for the kids Barnardos shop near Asda in Worcester. Apply on line! Also kids toys, books, games, DVDs, puzzles needed. Thank you. #worcestershirehour

Colleagues, my house will be on the market in mid June. Linksview Crescent, 5 mins walk from the hospital so no work parking issues! 4 bedrooms. Connells Estate agent.

rightmove.co.uk/properties/163… 5 mins walk from Worcester Royal hospital. 4 bedrooms. Offers over £350k. Please share.

Energy is a topic that has been growing in traction in the field of organisational & system change. I describe energy as the vitality that enables the system and the people in it to work together in a cohesive way, develop, grow and improve. Most change initiatives don’t die

“It’s better to beg forgiveness than ask permission” is among the most overused sayings amongst people who try to make change happen. It’s understandable that so many change leaders follow this mantra. When we’re wading through layers of “rules” & bureaucracy, trying to create