Doing some thinking recently about how to do product in the healthcare space (it also appears I blog about once per year, and tweet even less) medium.com/@ekwells/the-e… #HealthTech

Anyone have any examples of product development and enthographers working together? Wondering about the tradeoffs of UX research vs ethnography 🤔 Shaun Russell ?

Read of the day from Margaret Stewart 🤗: 'we spend a lot of time thinking about the “use cases” we want to support. But as we’ve learned through some very hard lessons, we need to spend more time planning for “misuse cases"' medium.com/facebook-desig… #product #humanetech

A design is not an answer. It’s a hypothesis. Forgetting this leads to arrogance. Failing to communicate it leads to disappointed stakeholders.

😊 Happy to be sharing the grainy details of doing product with MTP! The first step on a long road for us @echo_healthcare

💯💯💯 Patient needs are not a box that can be ticked. "this person has condition X so they must think Y"

So excited and fascinated by what's next 👏

Perfectly enunciated description of the pain of "oh let's just put V2 of that feature on a roadmap" -> Cue chaos as (surprise!), each person imagined "V2" to be something else mindtheproduct.com/2019/06/make-g…

What #product tools are people using these days? I've been slowly pulling together a list of the good ones over the last couple years medium.com/@ekwells/produ…

Wow. Read of the week. nytimes.com/2019/11/07/mag…

Fanny Krebs-Pinto Yes. A/B testing is a horrible way to get to delivering user experiences that delight customers. At best, it’s a last-stage refinement tool. Most of the time, it’s a way to sacrifice the user’s experience for the betterment of a poorly-conceived business goal.

Saying "not now" to a stakeholder can too easily become a bad way of saying "no". Trello might just be the way to avoid that: medium.com/@ekwells/trell… ( Fidji Simo, I bet you never thought you'd inspire a Trello board 😂)

A little library of all the #product articles I've been reading this year (organised into sections, like any good library 📚) link.medium.com/pUtEfXUF71

Some thoughts on designing words for your users during a pandemic: medium.com/@ekwells/desig… #ProductManagement #digitalhealth

Spotted this on a job application today. PSA to the universe: Just because you have a bunch of categories "left over", doesn't mean you can just lump them all together and expect meaningful responses 🧐

You know your UX has gone wrong when...

Which designer Just Eat UK is winning the design war I wonder?🧐 #teambusinessblue, #teamimage or #teamcute?

Some useful advice about A/B testing during a pandemic🧐ebaytech.berlin/online-experim…

#BBQ4CRUK

The WIRED UK website is built entirely on Wordpress with 17 codebases...They are sorting it onto 1 platform. Respect. cmsmyth.com/2014/03/an-und…