Athletes And Entrepreneurs Know That Failure Is Just One Step In The Process read.bi/17Sx8e0 - So do #ITSM pros HT @BI_contributors

This is from 1996 - but I think still relevant..."What is Strategy?" cfe.unc.edu/pdfs/what_is_s…

Important read - Why the CIO won't go the same way as the VP of Electricity theitsmreview.com/2013/06/cio-vp… via The ITSM Review

HBR on Cloud Economics - interesting comment by Ira Bell suggesting that cloud storage will be free in the future blogs.hbr.org/cs/2012/04/the…

Reading "Antifragile" amazon.com/Antifragile-Th… - loved this quote "We made too many wrong mistakes"

A few years old but what a nice read - Where have all the process owners gone? #HBRMgmntTip blogs.hbr.org/cs/2011/01/whe…

The tyranny of the urgent stifles the pursuit of the important - Eric Haseltine.

@EconBizFin: The EMBA is such a draining experience, why do managers put themselves through it? econ.st/197ANKk That salary increase?

15 years from now the same thing will be said of Google, How Microsoft spent a decade asleep on the job gu.com/p/3hctj/tw via The Guardian

I really like point 3 - Exploit IT for Strategic Benefit - Harvard Business Review blogs.hbr.org/cs/2013/07/exp…

It matters more to be an authority than to be in authority. The Uses (and Abuses) of Influence - Harvard Business Review hbr.org/2013/07/the-us…

Economists say US wages are rising. But for the typical individual, wages are falling. Simpson's Paradox at work: bit.ly/130TUPe

Here's why everybody in America thinks they're middle class by The Atlantic read.bi/15AShuI

Just saw the movie Blackfish - what a heartbreaking documentary. Never going to SeaWorld.

Interesting article - do you employ this tactic at all when leading projects or teams? economist.com/blogs/democrac…

RT Ivo Velitchkov: RT Scott Wlaschin: The sad truth about process improvement. #BPM >same for #entarch ?

Debating whether to go for #ITIL Expert or #PMP certification check this out: bit.ly/1A2X0kN - Thank you The ITSM Review

Nice read. x.com/strataconf/sta…

Nice article on IT commoditization and accelerants gigaom.com/2014/11/08/how… via GigaOm

A nice little laugh about org structures...thedoghousediaries.com/6021