A new study shows how the #pandemic left #hospitality workers more vulnerable to #conflict from customers and less able to challenge managers over safety due to financial insecurity. Read more at bit.ly/39sfWst

The physical and mental impact of #work in #hospitality: "Some participants said their jobs had been entirely transformed by the pandemic and the related guidelines, and work was no longer fulfilling or manageable" Read the Around the Toilet report here: aroundthetoilet.com/beersburgersbl…

More info below on our research findings on hospitality work and hygiene duties during the pandemic, released last week. Thanks for sharing Zero Hours Justice.

This was great!

New #OpenAccess article on emotional labour during #COVID19! Charlotte Jones et al. investigate the creation of an imaginary “safe” environment within the hospitality sector during the COVID-19 pandemic. Read their article now below. doi.org/10.1177/003803…

Oh and here's the link (oops)! journals.sagepub.com/doi/10.1177/00…