Automating one channel feels great. Until customers keep messaging you everywhere else.😂 Not only angry customers with a delayed orders.. but still that's 60% of the cases.

Not all support workflows should be fully agentic. Zipchat.AI automates 96% of conversations, it handoffs the remaining to human

I'm back on Shopify's checkout baby 🤘 🚀 - Zipchat.AI is now one of the few AI agents that are approved to work inside Shopify's checkout system ( ShopPay included ) What this means for Zipchat ⚡️ customers: - For Shopify Plus brands: You can now handle last-minute objections

we added 92 new paying Merchants in January - best ever month at Zipchat.AI . The list of features we’re already lining up to ship over the next 6 months is kind of insane. Both Zendesk and Gorgias are not going to love them 🥷 We definitely started the year well - can't be

The Giving Movement is the only fashion brand I've seen that offers 24-hour refunds (as store credit) vs 7-9 days (to your card) ⬇️ Most DTC brands treat refunds as binary: either you get your money back or you don't. The Giving Movement makes speed the differentiator. When you

There's only one way to apply for an SDR/BDR position 👉 Cold call the Hiring Manager and set the interview date.

The difference between struggling stores and 8-figure brands? 💰 One is obsessed with breaking even on day one. The other plays the long game. Understanding this shift in thinking is what separates businesses that scale from those that stay stuck.🚀 Follow @zipchatai for more

Salesforce , HubSpot , Shopify and the entire SaaS world lost $250B+ in market cap this week and everyone's screaming "AI killed SaaS" ⬇️ Wrong. AI didn't kill SaaS. AI killed the $300/month dashboards that were just Excel with a login page. For 10+ years, VCs funded

At 14, I told my grandma I'd study Engineering to make $5k/month. That was literally my goal. Not to change the world. Not to innovate. Just to hit that number and feel financially secure. Looking back, it's kind of funny how simple our motivations can be at the start. We

We just flipped the switch on visual shopping with Zipchat.AI 👀✨ From now on, shoppers can talk to the AI with images, not just text. What this unlocks in practice 👇 📸 “I’m looking for something like this” → upload a photo, get product matches 🏠 Share real-world context

250 million shoppers used Amazon Rufus in 2025. But why did Amazon invest billions in this? Research shows shoppers who get instant answers convert 60% more than those who don't. Amazon Rufus now drives $10 billion in incremental sales. The main reason? Shoppers don't want to

A Stanford kid launched a gummy vitamin brand from his dorm in 2023. 14 months later: profitable. Today: $500M valuation. This is @Grüns - and their playbook is insane. Chad Janis saw something no one else did: AG1 had the nutrition everyone wanted. Goli had the gummy

We have a famous Shopify Merchant actively evaluating us against Zendesk. They really needed visual shopping for their customers, so they submitted the feature request to both us and Zendesk. We shipped it within 1 week. ...meanwhile... Zendesk hasn't responded to the

Hey founders…Known products beat best products ? What’s your take ?

x.com/i/article/2021…

Here's a shorter version for X/Twitter: The customer journey is dead. 2010: Ad → Site → Buy ✅ 2025: Ad → Google → Reddit → TikTok → ChatGPT → Instagram → Reviews → maybe buy 10+ touchpoints. Omnidirectional chaos. You can't optimize one channel anymore. You need to win

I've run 50 demos today at this conference My tech team ships so fast that Zipchat looks different every single demo 🤣 Here's the chaos: Demo #12: "We don't have this feature yet" Demo #13: Feature is live in production They ship faster than I can talk. Sometimes they

You can now use Zipchat.AI directly inside the Shopify admin! 💥 - We literally spent 2 years to figure out a way to build an interface that works seamlessly inside Shopify but also functions as a standalone application for non-Shopify users. - Bulit for Shopify application

I never met my sales team until today. Only saw my cofounders twice since we started Zipchat. Welcome to building a startup in 2026. We're distributed across countries, time zones, and cultures. We hire the best people wherever they are. We ship fast, iterate faster, and

Hey Brand - Do you respond to Instagram DMs or Messenger? You can now train an AI Agent that responds 24/7 there. Zipchat AI learns from your product catalogue, policies and additional instructions and can respond on your behalf on Instagram and Messenger starting from